People Operations Specialist

Ferring; Lisboa; Presencial; EUR 32 000 - 52 000; Tempo integral

Resumo da oferta

Ferring Pharmaceuticals is seeking a People Operations Specialist to deliver core services with accuracy and efficiency. You will manage end-to-end employee lifecycle processes, ensure data integrity, and uphold defined service levels across HR transactions.

Reporting to the People Operations Service Delivery Lead, you will collaborate with HR Business Partners, Payroll and Talent Acquisition, maintain records, support data governance, and drive continuous improvement using Workday, ServiceNow

Qualificações

• Bachelor’s degree in HR or related field.
• 2–4 years HR/People Operations experience in a structured environment.
• Experience using HR systems to manage employee data, documentation, and case management.
• Strong communication and interpersonal skills with a service-oriented mindset.

Responsabilidades

• Deliver accurate and timely People Operations services aligned with defined service levels.
• Execute end-to-end employee lifecycle processes (onboarding, changes, offboarding, benefits) in compliance with laws and policies.
• Manage HR transactions end-to-end with proper tracking, escalation when required.
• Handle employee, manager, and HR queries through structured case management with timely responses.
• Maintain and update employee records, contracts, and labour documentation with data integrity.
• Prepare and validate HR data inputs for payroll processing on time.
• Process time-off and absence transactions with compliance to local regulations.
• Leverage HR systems and workflow-driven processes to improve operational efficiency.
• Support data governance by ensuring high data quality across HR systems and processes.
• Collaborate with HR Business Partners, Payroll, Talent Acquisition and others for seamless execution.

Conhecimentos

Fluent in English

Strong communication

Interpersonal skills

Analytical skills

Formação académica

Bachelor's degree in Human Resources

Ferramentas

Workday

ServiceNow

MS Office

Descrição da oferta de emprego

Job Description:

At Ferring Pharmaceuticals, we help people around the world build families and live better lives. We are entrepreneurial and innovative, with a global team focused on scientific advances in the areas of reproductive and women’s health, gastroenterology and urology. Ferring + You is all about working together and sharing ideas, so that we can bring science to life for patients around the world.

Every person at Ferring works together to change lives and help people build families. Our corporate teams offer empowering, innovative, challenging and rewarding careers – we are motivated to make a difference. To reach our full potential we collaborate, and respect and value diverse contributions so that we can grow as an organization and as professionals. Together we can influence the world around us to make life and work better.

Are you passionate about delivering accurate, high quality People Operations services leveraging HR systems effectively in a fast-moving environment where employee experience, efficiency and service levels are key?

Ferring + You

As a People Operations Specialist, you will deliver core People Operations services with a strong focus on accuracy, efficiency and consistency. to create a seamless and positive employee and manager experience. You will be responsible for executing employee lifecycle processes and managing HR transactions in a structured environment, ensuring high-quality outputs, data integrity, and adherence to defined service levels and timelines.

You will work closely with employees, managers, and key stakeholders to ensure reliable and compliant service delivery, reporting directly to the People Operations Service Delivery Lead. This role plays a critical part in maintaining high standards of execution while contributing to continuous improvement and global standardization initiatives.

Your day at Ferring

Deliver accurate and timely People Operations services, ensuring high‑quality outputs aligned with defined service levels and timelines

Execute end‑to‑end employee lifecycle processes, including onboarding, employee changes, offboarding, and benefits administration, in compliance with labour laws, data privacy requirements, internal policies, and SOPs

Manage HR transactions and case‑related activities end‑to‑end, ensuring proper tracking, timely resolution and appropriate escalation when required

Handle and resolve employee, manager, and HR queries through structured case management processes, providing timely, consistent, and high‑quality responses aligned with service expectations

Maintain and update employee records, employment contracts, and labour‑related documentation, ensuring completeness and data integrity

Prepare and validate HR data inputs for payroll processing, ensuring accuracy, completeness and on‑time delivery, and post‑cycle activities as required.

Process time‑off and absence transactions with precision, ensuring compliance with local regulatory requirements and internal controls

Leverage use of HR systems, case management tools, and workflow‑driven processes effectively to ensure operational efficiency and consistent service delivery

Support data governance initiatives by ensuring high data quality across HR systems and processes

Maintain and continuously improve process documentation, training materials and knowledge content to ensure clarity and sustainable service delivery

Collaborate closely with HR Business Partners, Payroll, Talent Acquisition, and other key stakeholders to ensure seamless end‑to‑end process execution

Proactively identify inefficiencies, recurring issues, and data inconsistencies, and contribute to continuous improvement and process standardization initiatives

Support and contribute to global People projects related to process harmonization, system optimization, and service excellence

Behind our innovation… There’s you

Bachelor’s degree in Human Resources or related field

2–4 years of experience in HR/People Operations, workforce administration, or a comparable role, ideally in a structured or process-driven environment

Strong knowledge of core HR processes across the employee lifecycle (onboarding, WF Admin, Time & absence management) and local regulations

Experience using HR systems to manage employee data, documentation, case management embracing digital tools and process automation

Proven ability to perform in fast-paced, multicultural, or high‑volume environments is a plus

Solid organizational skills with the ability to manage multiple priorities and deadlines while maintaining high quality standards

High attention to detail, accuracy, and flawless execution

Strong communication and interpersonal skills with a service-oriented mindset

Sound judgment in handling sensitive and confidential information

Strong problem-solving and analytical skills with a proactive approach

Fluent in English; additional languages are a plus

Excellent skills in MS Office and hands‑on experience with Workday and ServiceNow strongly preferred

Get inspired from our commitment to advocate for everyone’s right to build a family, no matter who you are, where you live or who you love.

Our inclusive support package – “Building Families at Ferring” provides equal and accessible policies for all employees who wish to start their family journey, ensuring a global standard, irrespective of location and role. Subject to a minimum period of employment at Ferring.

Parental leave for both birthing and non-birthing parents.

Extended support on family building journey.

Making a difference in the life of millions of people means we succeed by working together. Our diverse backgrounds, experiences, expertise, and perspectives enable us to find solutions to even the most challenging problems, and our success is tied to each team member’s contributions. Imagine the power of your career when it’s Ferring + You.

Behind our purpose… There’s you

If our mission and your vision are aligned, please apply!

We strive to build and maintain an inclusive and diverse workplace with equal opportunities and mutual respect for all employees regardless of their backgrounds and socioeconomic status.

Note to agencies: this search is being managed by Ferring’s Talent Acquisition team. Kindly do not send us spontaneous profiles.