Partner Relationship Representative - Portugal

Viva.com; Lisboa; Presencial; EUR 30 000 - 45 000; Tempo integral

Resumo da oferta

A leading tech bank in Lisbon is seeking an Indirect Team Representative to assist partners in onboarding and activating merchants. The ideal candidate has 2+ years of experience in enhancing partner relationships, can work independently or in a team, and must speak English and Portuguese at a business level. This role aims to drive growth within the team and establish strong partner connections.

Qualificações

• 2+ years of experience in enhancing partner relationships.
• Ability to identify business potential in technology-driven solutions.
• Strong engagement skills interacting with various stakeholders.

Responsabilidades

• Assist partners in onboarding and activating new merchants.
• Identify and engage new prospective partners.
• Escalate partner requests for unresolved issues.
• Serve as the first point of contact for partners.
• Drive production and growth within the Indirect Team.

Conhecimentos

Cross-functional collaboration

Stakeholder engagement

Independent work

Team collaboration

Bilingual in English and Portuguese

Descrição da oferta de emprego

Indirect Team Representatives focus on identifying and engaging new prospective partners to promote company’s collaboration framework.

About viva.com

Viva.com is the 1st Tech Bank in Europe for Businesses revolutionizing omnichannel payment acceptance, offering card issuing, loans, and deposit accounts to businesses across Europe. Licensed by the Bank of Greece, it operates under the EU FOS regime in 22 EU countries, delivering seamless financial services. Viva.com is the first to pioneer and holds the top position in the Tap on Any Device technology, enabling payments acceptance on any device or even without a device. Today Viva.com is leading the transition to All-in-One business solutions, powered by its full suite of financial services. To that end, reflecting its holistic approach to business needs, Viva.com has built a dynamic ecosystem featuring over 450 tech partner-innovators in the software and hardware space. Connecting directly to all local payment schemes, alternative payment methods and payment systems across the continent, further strengthens Viva.com’s value proposition. Viva.com envisions to provide businesses a value-driven platform to accelerate the adoption of the latest technology.

Key Responsibilities:

• Assist partners in onboarding, verifying, and activating new merchants;
• Identify and engage new prospective partners to promote company’s collaboration framework;
• Escalate partner requests by opening cases for issues beyond their resolution capacity;
• Serve as the first point of contact for partners;
• Drive production and growth within the Indirect Team.

Requirements:

• 2+ years of experience in working cross-functionally to enhance partner relationships and business impact;
• Ability to identify both business potential and added value in technology-driven commercial solutions;
• Be a strong stakeholder with engagement skills and the ability to interact confidently with a wide variety of people at all levels;
• Be able to work independently and as part of a team to deliver parallel projects;
• Strong language skills with the ability to speak English and Portuguese at a business level.