Part-Time Concierge in Almada, Portugal

GreenHarvest Industries; Almada; On-site; EUR 10,000 - 14,000; Part time

Benefits offered by this job

Visa sponsorship

Complimentary ticket to Portugal

Job summary

GreenHarvest Industries in Almada, Portugal, seeks a part-time concierge to deliver outstanding guest service, greet arrivals, assist with check-in, make restaurant or activity reservations, and offer local recommendations to enhance guest experiences. The role requires fluent English and strong communication skills, with experience in hospitality or customer service.

Flexible hours include weekends and holidays; visa sponsorship is available for non-EU citizens.

Qualifications

• Fluent in English; knowledge of Portuguese is a plus.
• Exceptional communication and interpersonal skills.
• Previous experience in customer service, hospitality or tourism industry preferred.
• Knowledge of local area and attractions.
• Ability to work flexible hours, including weekends and holidays.
• Physically able to stand for long periods of time and lift up to 30 pounds.
• Valid work permit for Portugal (visa sponsorship available).

Responsibilities

• Greet guests upon arrival and assist with check-in process.
• Provide information on hotel amenities, services, and local area attractions.
• Make reservations for guests at restaurants, tours, or other activities as requested.
• Handle guest inquiries or complaints in a professional manner and elevate if necessary.
• Maintain cleanliness of lobby area and ensure it is presentable at all times.
• Assist with luggage handling when needed.
• Keep track of guest requests and follow up to ensure they are fulfilled in a timely manner.
• Communicate with other hotel departments to ensure smooth operations and guest satisfaction.

Skills

Fluent English

Communication

Interpersonal skills

Customer service

Hospitality industry knowledge

Job description

Part-Time Concierge – Almada, Portugal

As a part-time concierge in Almada, Portugal, you will be responsible for providing exceptional customer service and creating a positive experience for guests visiting our city. Your main duties will include greeting and assisting guests upon arrival, making reservations and recommendations for local attractions and activities, and ensuring the overall satisfaction of our guests during their stay.

Requirements

• Fluent in English (knowledge of Portuguese is a plus)
• Exceptional communication and interpersonal skills
• Previous experience in customer service, hospitality or tourism industry preferred
• Knowledge of local area and attractions
• Ability to work flexible hours, including weekends and holidays
• Physically able to stand for long periods of time and lift up to 30 pounds
• Valid work permit for Portugal (visa sponsorship available)

Responsibilities

• Greet guests upon arrival and assist with check-in process
• Provide information on hotel amenities, services, and local area attractions
• Make reservations for guests at restaurants, tours, or other activities as requested
• Handle guest inquiries or complaints in a professional manner and elevate if necessary
• Maintain cleanliness of lobby area and ensure it is presentable at all times
• Assist with luggage handling when needed
• Keep track of guest requests and follow up to ensure they are fulfilled in a timely manner
• Communicate with other hotel departments to ensure smooth operations and guest satisfaction

Working Hours

This is a part-time position with an average of 20 hours per week. Working hours may vary based on hotel occupancy levels. Shifts may include mornings, afternoons, evenings, weekends, and holidays.

Compensation

This position offers a competitive salary of 1200$ per month. In addition, we offer free visa sponsorship for non-EU citizens as well as a complimentary ticket to Portugal.

If you are passionate about delivering excellent customer service and have a friendly and outgoing personality, we would love to hear from you.