Part-Time Computer Support Specialist — Learn & Solve Tech

MapleGroves; Funchal; Presencial; EUR 13 000 - 18 000; Tempo parcial

Resumo da oferta

MapleGroves is seeking a Part-Time Computer Support Specialist in Funchal, Portugal. The role involves providing technical support to customers via phone, email, and in-person, diagnosing and resolving hardware and software issues, and installing computer systems and peripherals.

The position offers 20 hours per week and requires good English and Portuguese communication. The ideal candidate may have a Bachelor's degree in Computer Science or related field, with prior support experience as a

Qualificações

• Bachelor's degree preferred.
• Experience in technical support is a plus but not required.
• Strong knowledge of computer hardware, operating systems and software applications.
• Excellent problem-solving skills and attention to detail.
• Ability to work independently with minimal supervision.
• Good communication skills in English and Portuguese.

Responsabilidades

• Provide technical support for customers via phone, email, or in-person.
• Diagnose and troubleshoot hardware and software issues.
• Install and configure computer systems and peripherals.
• Maintain accurate records of customer interactions and solutions provided.
• Keep up-to-date with the latest technologies and industry trends.

Conhecimentos

English

Portuguese

Problem solving

Attention to detail

Independent work

Technical support

Formação académica

Bachelor's degree in Computer Science

Descrição da oferta de emprego

MapleGroves is seeking a Part-Time Computer Support Specialist in Funchal, Portugal. The role involves providing technical support to customers via phone, email, and in-person, diagnosing and resolving hardware and software issues, and installing computer systems and peripherals.

The position offers 20 hours per week and requires good English and Portuguese communication. The ideal candidate may have a Bachelor's degree in Computer Science or related field, with prior support experience as a