Part-Time Biometric Passport Team Lead

Work standard; Faro; On-site; EUR 9,300 - 12,000; Part time

Job summary

Work standard in Faro, Portugal seeks a Part-Time Biometric Passport Team Lead to supervise a team of freshers processing biometric passport applications. You will coach the team, monitor performance, and collaborate with management on process improvements while ensuring regulatory compliance.

Strong English communication is essential; Portuguese is a plus. The role requires ~20 hours per week, including evenings and weekends if needed, based in Faro.

Qualifications

• Bachelor's degree or equivalent work experience.
• Experience in leadership or supervisory role preferred.
• Familiarity with biometric passport processes is a plus.
• Strong organizational and multitasking abilities.
• Excellent written and verbal English; Portuguese is a plus.
• Part-time availability (~20 hours/week including evenings/weekends).

Responsibilities

• Supervise and train a team of freshers handling passport applications.
• Monitor performance and provide coaching and feedback.
• Collaborate with management to improve processes and ensure compliance.
• Handle escalated inquiries professionally.
• Maintain records of team productivity and performance.

Skills

Team leadership

Training

Coaching

English proficiency

Organizational skills

Education

Bachelor's degree or equivalent

Job description

Part-Time Biometric Passport Team Lead

Location: Faro, Portugal

Our company is seeking a highly motivated and organized individual to join our team as a Part-Time Biometric Passport Team Lead in Faro, Portugal. As the Team Lead, you will be responsible for overseeing a team of freshers in the processing and issuance of biometric passports.

Responsibilities

• Supervise and train a team of freshers to ensure efficient and accurate processing of biometric passport applications
• Monitor team performance and provide coaching and feedback as needed
• Collaborate with management to implement process improvements and ensure compliance with regulations
• Handle escalated customer inquiries or issues with professionalism and efficiency
• Maintain accurate records and reports of team productivity and performance

Requirements

• Bachelor's degree in a relevant field or equivalent work experience
• Prior experience in a leadership or supervisory role preferred
• Familiarity with biometric passport processes and regulations is a plus
• Strong organizational skills with the ability to multitask and prioritize tasks effectively
• Excellent communication skills, both written and verbal, in English (Portuguese proficiency is a plus)
• Must be able to work part-time hours (approximately 20 hours per week) including evenings and weekends if needed

Salary

The salary for this position is $1100 per month.

We are committed to creating an inclusive workplace where all employees feel valued and supported.