Outbound Sales Representative

Jobtailor; Porto; Híbrido; EUR 26 000 - 42 000; Tempo integral

Resumo da oferta

Jobtailor in Porto is seeking a results-driven Sales Representative to manage a lead pipeline of potential sellers in online car auctions. You will review listings, guide sellers through the process, and collaborate with cross-functional teams to maximize conversions.

You bring excellent communication, a proactive customer focus, and the ability to balance price expectations with market realities. Hybrid role: 3 days in-office, 40 hours weekly, with outbound and inbound channels.

Qualificações

• Experience in a target-focused environment with independent pipeline management.
• Excellent written and verbal communication skills.
• Ability to build rapport with sellers from diverse backgrounds.
• Proactive and customer-focused approach.
• Strong attention to detail and organizational skills.
• Ability to work independently and as part of a team.
• Comfort working with phone, email, live chat, and SMS.
• Flexibility to work Wednesday to Sunday, 9 am-7 pm, 40 hours per week; hybrid with 3 days in-office.

Responsabilidades

• Manage a lead pipeline of potential customers looking to sell their car via the online auction.
• Review seller-uploaded car listings for accuracy and completeness.
• Work proactively with sellers to address omissions or errors before auction entry.
• Provide expert advice and guidance using automotive industry knowledge.
• Balance sellers' price expectations with market realities to maximize successful sales.
• Explain the Carwow auction process and ensure seller commitment.
• Handle negotiations and customer objections.
• Communicate with sellers via phone, email, live chat, and SMS.
• Maintain accurate interaction records and ensure seamless handovers.
• Meet individual targets for vehicles listed and pipeline conversion.
• Collaborate with cross-functional teams and provide insights and feedback.

Conhecimentos

Lead Pipeline Management

Automotive Industry Knowledge

Negotiation Skills

Customer Relationship Management

Attention to Detail

Ferramentas

Phone Communication

Email Communication

Live Chat

SMS Communication

Descrição da oferta de emprego

• Manage a lead pipeline of potential customers looking to sell their car via the online auction


• Review seller-uploaded car listings for accuracy and completeness


• Work proactively with sellers to address omissions or errors before auction entry


• Provide expert advice and guidance using automotive industry knowledge


• Balance sellers' price expectations with market realities to maximize successful sales


• Explain the Carwow auction process and ensure seller commitment


• Handle negotiations and customer objections


• Communicate with sellers via phone, email, live chat, and SMS


• Maintain accurate interaction records and ensure seamless handovers


• Meet individual targets for vehicles listed and pipeline conversion


• Collaborate with cross-functional teams and provide insights and feedback

Requirements

• Experience working within a target focused environment and managing a pipeline independently


• Excellent written and verbal communication skills


• Ability to build rapport with sellers from diverse backgrounds


• Proactive and customer-focused approach


• Strong attention to detail and organizational skills


• Ability to work independently and as part of a team


• Comfort working with phone, email, live chat, and SMS


• Flexibility to work Wednesday to Sunday, 9 am-7 pm, 40 hours per week


• Hybrid working with a minimum requirement of 3 days per week in the office


• Enthusiasm for the automotive industry is a plus


• Previous outbound sales/contact center experience

Core Competencies

Demonstrates expertise in managing a lead pipeline and providing exceptional customer service in the automotive industry. Proficient in communication and negotiation, ensuring accurate listings and maximizing sales success.

Highest-signal resume keywords

• Lead Pipeline Management


• Automotive Industry Knowledge


• Negotiation Skills
  
• Customer Relationship Management


• Attention to Detail

Hard Skills

• Pipeline Management


• Sales Target Achievement


• Listing Accuracy Review


• Customer Objection Handling


• Data Record Maintenance

Soft Skills

• Excellent Communication Skills


• Proactive Customer Focus


• Rapport Building


• Organizational Skills


• Team Collaboration

Industry Keywords

• Automotive Industry


• Online Auction


• Outbound Sales


• Contact Center Experience

Tools & Technologies

• Phone Communication


• Email Communication


• Live Chat


• SMS Communication