OtC - Customer Data management Team Leader (F/M/X)

Solvay (FR); Lisboa; Presencial; EUR 32 000 - 45 000; Tempo integral

Resumo da oferta

Uma empresa química de renome está em busca de um Líder de Equipe para Gestão de Dados de Clientes. Este papel crucial envolve liderar uma equipe, garantir a precisão dos dados e colaborar em projetos de ERP. Com um contrato permanente e modo híbrido, esta oportunidade oferece um ambiente dinâmico para transformar dados em ações eficazes.

Serviços

Programa Solvay Cares

Equilíbrio entre vida profissional e pessoal

Desenvolvimento profissional

Qualificações

• Experiência relevante de 4+ anos em gestão de dados ou operações.
• 2+ anos em posição de liderança.
• Competência em processo Order to Cash.

Responsabilidades

• Liderar e desenvolver a equipe de Gestão de Dados de Clientes.
• Garantir a integridade dos dados no sistema ERP.
• Promover iniciativas de melhoria contínua.

Conhecimentos

Pensamento analítico

Resolução avançada de problemas

Organização estratégica

Trabalho em equipe inspirador

Formação académica

Diploma em Negócios Internacionais, Cadeia de Suprimentos ou área relacionada

Ferramentas

Sistemas ERP

Software CRM

Descrição da oferta de emprego

Solvay is all about chemistry. We’re not just referring to chemical reactions here, but also to the magic that occurs when the brightest minds get to work together. This is where our true strength lies. In you. In your future colleagues and in all your differences. And of course, in your ideas to improve lives while preserving our planet’s beauty for the generations to come.

About the Role

Our Customer Data Management team is integrated within the Order to Cash department and focuses on maintaining accurate customer data in collaboration with Sales and Operations.

As a Customer Data Management Team Leader, you will work on overseeing data accuracy, team leadership, and process improvement to support efficient sales and operational processes. You will get the opportunity to contribute to data integrity and have a positive impact on the effectiveness of the Order to Cash cycle.

You will be accountable for:

Leading and developing the Customer Data Management team.

Ensuring accurate creation and maintenance of customer master data in the ERP system.

Driving data integrity and continuous improvement initiatives.

Collaborating with stakeholders across various departments.

Contributing to the definition and implementation of the Lead to cash project in the frame of new ERP (SAP S/4 Hana) transformation.

We offer a permanent contract based on hybrid working mode.

About You

Relevant education degree or equivalent qualification in International Business, Supply Chain, or a related field.

Relevant work experience of 4+ years in data management, customer service, operations, or supply chain roles, with 2+ years in a leadership capacity.

Analytical and strategic thinking.

Proficiency with ERP systems and CRM software.

Order to Cash process mastery.

English proficiency needed, any additional language is a plus

Behaviors:

Strategic organization and autonomy.

Inspirational team player.

Advanced problem-solving.

About the pay and benefits

Attractive and equitable pay for all: compensation is determined within a range to foster your development in the role. While the primary country (Portugal) base pay reasonably expected for this role is 32.480 euros to 44.500 euros, your salary may ultimately be higher or lower based on your skills and experience. Additionally, we provide a competitive total rewards package that includes a bonus and/or other incentives.

Solvay Cares program: minimum of 16 weeks of parenting leave for all employees and package with healthcare, disability and life insurance coverage.

Prioritization of well-being: work-life balance promotion, flexible approach to work part-time or hybrid work arrangements (depending on the type of job), employee assistance program with access to physical and psychological support.

Professional development: prioritization of internal talents for career progression, access to a training platform, opportunities to join Employee Resource Groups (ERG) for experience sharing and mentorship and free language courses

About us

• Solvay, a pioneering chemical company with a legacy rooted in founder Ernest Solvay's pivotal innovations in the soda ash process, is dedicated to delivering essential solutions globally through its workforce of over 9,000 employees. Since 1863, Solvay harnesses the power of chemistry to create innovative, sustainable solutions that answer the world’s most essential needs such as purifying the air we breathe and the water we drink, preserving our food supplies, protecting our health and well-being, creating eco-friendly clothing, making the tires of our cars more sustainable and cleaning and protecting our homes. As a world-leading company with €4.9billion in net sales in 2023and listings on Euronext Brussels and Paris (SOLB), its unwavering commitment drives the transition to a carbon-neutral future by 2050, underscoring its dedication to sustainability and a fair and just transition.
• At Solvay, we seek to promote unity and not uniformity. We value the diversity that individuals bring and we invite you to consider a future with us, regardless of background, age, gender, national origin, ethnicity, religion, sexual orientation, ability or identity. We encourage individuals who may require any assistance or accommodations to let us know to ensure a seamless application experience. We are here to support you throughout the application journey and want to ensure all candidates are treated equally. If you are unsure whether you meet all the criteria or qualifications listed in the job description, we still encourage you to apply.

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