Operations Strategy Specialist

Indie Campers | LinkedIn; Lisboa; Presencial; EUR 90 000 - 130 000; Tempo integral

Resumo da oferta

Indie Campers in Portugal is seeking an Operations Strategy Specialist to drive a high-performance global operating model and implement processes to improve fleet availability, customer satisfaction, and operational efficiency.

You will lead strategic development across capacity planning, real estate, training, and health & Safety, and mentor junior analysts while collaborating with regional and local teams.

Qualificações

• Holds a degree in Business Management, Engineering, Economics or similar field.
• 6-8 years of experience in strategic consulting or operations strategy.
• Strong analytical skills with ability to translate data into actionable strategies.
• Excellent communication and leadership skills; ability to influence at senior levels.
• Experience mentoring and developing junior team members.
• Fluency in English; additional languages are a plus.

Responsabilidades

• Lead advanced strategic development for global fleet operations including capacity planning and customer experience.
• Create standard operating procedures for central and local training.
• Conduct complex operational data analyses to uncover trends.
• Develop and optimize models for decision-making and process execution.
• Design operational processes, policies, and procedures at regional/local levels.
• Lead strategic projects, track progress, and ensure on-time delivery.
• Mentor and manage junior members of the Operations Strategy team.
• Collaborate with regional teams to adapt central strategies locally.

Conhecimentos

Strategic thinking

Leadership

Advanced analytics

Operational design

Project management

Communication skills

Cross-functional collaboration

Formação académica

Degree in Business Management, Engineering, Economics

Ferramentas

SQL

Excel

Power BI

Python

Descrição da oferta de emprego

As the Operations Strategy Specialist you will be an expert within a central team that focuses on the development of strategies related to design of a high-performance global operating model and implementation of the processes, policies and procedures that bring those strategies into reality to drive operational results on availability and quality of the fleet, customer satisfaction and operational efficiency.

You will be responsible for designing strategies, and coordinating and implementing projects related to the core capabilities within your areas of expertise. You will be a subject matter expert within the organization relative to those capabilities and you will monitor the success and business results regarding the strategies that have been put in place.

Reporting directly to the Operations Strategy Director, this role is of extreme importance to the organization and will require deep integration with other central teams and regional and local operating structures.

WHAT WILL YOU WORK ON?

• Lead Advanced Strategic Development: Take ownership of the creation and refinement of strategies that drive excellence in global fleet operations, focusing on areas such as Capacity Planning, Real Estate, Customer Experience, Training and Processes or Health & Safety
• Own the creation of standard operational procedures that are integral part of the training of our central and local teams regarding the capability that you hold as an expert.
• Complex operational data analyses: Conduct in-depth analysis of operational performance data, using advanced techniques to uncover trends and insights that inform strategic decisions at the highest levels autonomously.
• Develop and optimize complex models that create the basis for decision-making and for process execution
• Lead the design of operational processes, policies, and procedures that are executed at the regional and local levels, ensuring they meet the company's operational targets.
• Lead the creation and implementation of strategic projects, tracking their progress and ensuring they are delivered on time and within scope and monitor performance to track adherence
• Lead, train and manage the junior team members of the Operations Strategy team that are allocated to projects and initiatives that you will be coordinating. Act as a mentor and guide to less experienced analysts, sharing your expertise and helping to develop the next generation of talent within the team.
• Collaborate with Regional Teams: Work closely with regional directors and local teams to adapt and apply central strategies to specific regional contexts, ensuring successful implementation and execution.

WHO ARE WE LOOKING FOR?

• Holds a degree in Business Management, Engineering, Economics, or similar field.
• 6-8 years of experience in a strategic consulting firm or a strategic role within the operations department of a company that manages physical assets or has a direct to final consumer business model.
• Specialist knowledge: In-depth knowledge of operational processes and operation organization methods and frameworks, with a proven track record of driving significant improvements in these areas.
• Advanced Analytical Skills: Strong ability to analyze complex data, develop insights, and translate them into actionable strategies.
• Communication and Leadership skills: Excellent verbal and written communication skills, with the ability to convey complex ideas clearly and effectively and influence decision-making at senior levels. Proven experience in mentoring and developing junior team members.
• Collaborative Leadership: Strong ability to collaborate across multiple teams and regions, with a focus on ensuring that central strategies are effectively implemented and adapted to local contexts.
• Results-Oriented and ambitious: Highly organized, detail-oriented, and focused on delivering results that contribute to the company’s operational success.
• Fluency in English is required; additional languages are a plus.

Are you ready to Go Indie?

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