Onsite Home Applications Support – Norwegian & English

Cross Border Talents; Lisboa; Presencial; EUR 30 000 - 40 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Performance bonus

Meal allowance

Transportation support

Health & life insurance

Relocation package

Resumo da oferta

Cross Border Talents is seeking a Customer Support representative in Lisbon, Portugal. This role involves serving as the primary point of contact for individuals navigating the home application process, providing guidance and support via phone, email, and live chat.

Ideal candidates will have fluency in Norwegian and English, with strong analytical and communication skills. The company offers competitive compensation, a performance bonus, meal allowance, and health & life insurance among other benefits.

Qualificações

• Fluent in Norwegian (C1/C2 level) and English (B2 level).
• EU citizenship or valid Portuguese residency card is required.
• Strong analytical, creative, and communication abilities.
• Professional, detail-oriented, proactive, and eager to learn.

Responsabilidades

• Deliver friendly and professional customer support via phone, email, and live chat.
• Assist applicants with questions related to the home application process.
• Review and verify application information for accuracy and completeness.
• Document customer interactions within internal systems.
• Collaborate with internal teams to ensure effective application processing.

Descrição da oferta de emprego

Cross Border Talents is seeking a Customer Support representative in Lisbon, Portugal. This role involves serving as the primary point of contact for individuals navigating the home application process, providing guidance and support via phone, email, and live chat.

Ideal candidates will have fluency in Norwegian and English, with strong analytical and communication skills. The company offers competitive compensation, a performance bonus, meal allowance, and health & life insurance among other benefits.