Online Compliance Specialist with German

Phiture; Lisboa; Presencial; EUR 30 000 - 40 000; Tempo integral

Resumo da oferta

A leading technology firm in Lisbon is seeking a fluent German speaker for the role of Legal Online Operations Analyst. You will assess online content for compliance with legal standards, handle requests for content removal, and be part of a multilingual team. The position offers immediate contract and comprehensive training, health insurance, and various benefits to support your wellbeing and career development.

Serviços

Immediate Contract & Paid Training

Relocation Support

Career Growth Opportunities

Health & Life Insurance

Family Benefits

Wellbeing Support

Fitness Perks

Exclusive Discounts

Qualificações

• Fluent in German and English (spoken and written).
• Clear and professional communication skills.
• Understanding of performance metrics in BPO environments.

Responsabilidades

• Review content and legal requests based on client policies.
• Determine validity of requests according to project scope.
• Ensure timely and high-quality evaluations.

Conhecimentos

Fluent in German

Fluent in English

Communication skills

Attention to Detail

Proactive mindset

Comfortable with digital tools

Descrição da oferta de emprego

Overview

Work model: office job

Schedule: Monday to Friday; 9am– 6pm; Location: LACS Santos

About the role

We’re looking for fluent German speakers to join our international team in Lisbon as Legal Online Operations Analysts. In this role, you’ll review and assess reported online content, ensuring it aligns with legal standards and platform policies.

Your focus will be on handling notice and takedown requests, a process used by online platforms to remove potentially illegal content, such as defamation or copyright violations, in accordance with laws like the DMCA (Digital Millennium Copyright Act). You’ll be part of a fast-growing, multilingual team working onsite with one of the world’s leading tech companies, helping to keep the internet safe and legally compliant.

What you will do

• Review content and legal requests (e.g. privacy, defamation, fraud, IP claims) based on specific client policies.
• Determine if requests are valid and fall within project scope.
• Ensure timely and high-quality evaluations.
• Stay updated on internal guidelines and digital law practices.

What You’ll Gain

• Hands-on experience with digital law and platform policies.
• Insight into legal content moderation and online rights management.

What We’re Looking For? Skills & experience

• Language Skills: Fluent in German and English (spoken and written)
• Communication: Clear and professional in both verbal and written communication
• Knowledge: understand basic performance metrics used in Business Process Outsourcing (BPO) environments such as quality scores, productivity, accuracy, and customer satisfaction.
• Mindset: Proactive, organized, and a strong team player
• Learning Ability: Quick to pick up new processes and tools
• Attention to Detail: Committed to delivering high-quality, accurate work
• Decision-Making: Able to make sound judgments based on guidelines
• Tech & Analysis: Comfortable with digital tools and analytical tasks

What we offer

• Immediate Contract & Paid Training: Start with a secure contract from day one, including full training.
• Relocation Support: For eligible candidates moving to Lisbon, we offer a relocation package.
• Career Growth: Ongoing training and development opportunities to help you grow professionally.
• Health & Life Insurance: Private health insurance for you and your close family (spouse + children), plus life insurance.
• Family Benefits: Nursery and student vouchers to support your children’s education.
• Wellbeing Support: Access to our Employee Assistance Program (EAP) offering help with health, finances, legal matters, and more.
• Fitness Perks: Discounted gym memberships across Portugal.
• Exclusive Discounts: Enjoy corporate deals with top brands like Pestana Hotels, Huawei, Apple, MEO, and more.