Online Clothing Shop Agent (Dutch Speaker) Remote

Blu Selection; Lisboa; Híbrido; EUR 20 000 - 30 000; Tempo integral

Resumo da oferta

A leading online fashion company is looking for a customer service agent in Lisbon. The role involves assisting customers in Dutch through various channels and requires excellent communication skills along with a passion for fashion. Competitive salary offered with options for accommodation. Join an international team and enjoy life in a vibrant city.

Serviços

Free accommodation option

Free Portuguese lessons

Social events organized by the company

Qualificações

• Energetic and proactive individual with a passion for fashion.
• Exceptional communication skills and intercultural understanding.

Responsabilidades

• Assist customers with inquiries over phone, email, or chat.
• Handle pressure effectively while paying attention to detail.

Conhecimentos

Fluent in Dutch

Energetic and innovative

Excellent communication skills

Passion for fashion

Teamwork

Descrição da oferta de emprego

Are you looking for an opportunity in the fashion industry? Are you always the first one to know all the new trends and follow all the fashion shows? If you want to work for one of the leading online fashion platforms that carries a wide range of clothing, shoes, and accessories of more than 2,500 brands, then you should apply to this great experience in Porto!

Your responsibilities and impact as a customer service agent will be:

• Solving questions for customers over the phone, via e-mail or through chatrooms regarding how to find an article, problems with their shopping cart, or other issues during their shopping experience

• Delivering calm and smart decisions in high-pressure situations while paying attention to detail

Skills, qualifications and interests you need to succeed in this role:

• You are native in Dutch

• You are energetic and innovative

• You are a fast thinker and work proactively

• Motivation and teamwork are some of your soft skills

• Passion for fashion and trends. Capable of accessorizing and providing styling advice

• You have excellent communication skills

• You have an intercultural mind and willing to work with many other nationalities

What’s in it for you?

• Type of contract: a long-term fixed term contract, renewable every year

• Working hours: 40h/week (8h/day) from Monday to Sunday, rotating shifts (from 7 am- 9 pm)

Salary conditions (*) – 2 options:

• Including free accommodation (shared flat, all bills included): 1040€ gross/month

• Excluding accommodation: 1298€ gross/month

For international candidates:

• Reimbursement of your initial flight expenses after 3 months

• Help in paperwork, opening bank account, etc. upon your arrival

Extra perks:

• Free Portuguese lessons, cooking classes, sports activities and social events organized by the company

• Real career opportunities in different career paths

What should you expect from living in Lisbon?

• A colourful city view and a rich cultural history

• Pros of living in a European capital on a budget

• Delicious Portuguese cuisine and famous cafe culture

• Friendly people, good vibes and a happy-go-lucky urban life

• Warm climate all year and a sunny beach life next to the Atlantic

• A large English-speaking local community and international environment

Your Future Company:

Located in Lisbon, you will find a company that takes care of you from your career development, language skills, accommodation, and to your social integration. Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!