Ocean Freight Specialist

DP World; Porto; Presencial; EUR 28 000 - 45 000; Tempo integral

Resumo da oferta

DP World in Porto, Portugal, is seeking an Ocean Freight Specialist to coordinate international shipments from booking to delivery, ensuring compliance and cost-efficiency while delivering excellent customer service.

You will collaborate with customers, carriers, and brokers, manage documentation, track shipments, and resolve issues to maintain flow across global markets. Fluency in Portuguese, Spanish and English, strong organization, and a problem-solving mindset are essential.

Qualificações

• Experience in ocean freight forwarding, logistics, supply chain, or international transportation.
• Strong understanding of international trade regulations, customs procedures, Incoterms, and shipping documentation.
• Fluency in Portuguese, Spanish and English, both written and spoken.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• A customer-focused and solution-oriented approach, with excellent communication skills and attention to detail.

Responsabilidades

• Coordinate ocean freight shipments from booking through final delivery, ensuring service levels and customer requirements are met.
• Prepare, review, and manage shipping documentation, ensuring compliance with customs regulations and international trade requirements.
• Act as a key point of contact for customers, providing shipment updates, resolving issues, and maintaining strong professional relationships.
• Collaborate with carriers, shipping lines, customs brokers, and internal stakeholders to ensure the smooth movement of goods.
• Monitor shipment progress, anticipate potential disruptions, and implement appropriate solutions to minimize operational impact.
• Negotiate freight rates and service agreements with carriers and vendors to support operational efficiency and profitability.
• Utilize freight forwarding systems and technology tools to maintain shipment visibility, data accuracy, and process efficiency.
• Contribute to continuous improvement initiatives by identifying opportunities to enhance service quality, operational performance, and customer satisfaction.

Conhecimentos

Ocean freight forwarding

Logistics

International transportation

Incoterms

Customs procedures

Portuguese

Spanish

English

Descrição da oferta de emprego

About the Role

As an Ocean Freight Specialist, you will play a key role in coordinating and managing international freight shipments for customers across global markets. You will be responsible for overseeing the end-to-end transportation process, ensuring shipments move efficiently, compliantly, and cost-effectively while delivering a high-quality customer experience.

Job Description

As an Ocean Freight Specialist, you will play a key role in coordinating and managing international freight shipments for customers across global markets. You will be responsible for overseeing the end-to-end transportation process, ensuring shipments move efficiently, compliantly, and cost-effectively while delivering a high-quality customer experience.

Working closely with customers, carriers, customs brokers, and internal teams, you will manage import and export operations, resolve transportation challenges, and contribute to the smooth execution of supply chain activities.

How You Will Contribute

• Coordinate ocean freight shipments from booking through final delivery, ensuring service levels and customer requirements are met.
• Prepare, review, and manage shipping documentation, ensuring compliance with customs regulations and international trade requirements.
• Act as a key point of contact for customers, providing shipment updates, resolving issues, and maintaining strong professional relationships.
• Collaborate with carriers, shipping lines, customs brokers, and internal stakeholders to ensure the smooth movement of goods.
• Monitor shipment progress, anticipate potential disruptions, and implement appropriate solutions to minimize operational impact.
• Negotiate freight rates and service agreements with carriers and vendors to support operational efficiency and profitability.
• Utilize freight forwarding systems and technology tools to maintain shipment visibility, data accuracy, and process efficiency.
• Contribute to continuous improvement initiatives by identifying opportunities to enhance service quality, operational performance, and customer satisfaction.

What You Will Bring

• Experience in ocean freight forwarding, logistics, supply chain, or international transportation.
• Strong understanding of international trade regulations, customs procedures, Incoterms, and shipping documentation.
• Fluency in Portuguese, Spanish and English, both written and spoken.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• A customer-focused and solution-oriented approach, with excellent communication skills and attention to detail.

Compensation

DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 120,000 employees spanning 75 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.

We're rapidly transforming and integrating our businesses - Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer's door.

WE MAKE TRADE FLOW

To Change What's Possible For Everyone