Night Auditor | InterContinental Cascais-Estoril

InterContinental Hotels Group; Cascais; Presencial; EUR 20 000 - 30 000; Tempo integral

Resumo da oferta

A major hotel chain in Lisbon is seeking a Night Auditor to offer customer service support during night shifts, including handling payments and managing guest requests. Ideal candidates have strong accounting, communication skills, and knowledge of hotel operations. Join the team for a competitive salary and a collaborative work environment.

Serviços

Competitive salary

Full uniform

Room discounts

Comprehensive training

Qualificações

• Skills for accurate auditing and payment processing.
• Experience in counting and securing bank and processing cash.
• Familiarity with PMS software.
• Effective communication with guests and staff.
• Knowledge of local area and hotel offers.

Responsabilidades

• Process payments in accordance with procedures.
• Check guests in and out and manage wake-up calls.
• Answer phone and manage overnight queries.
• Run night audit property management systems.
• Provide concierge services and handle special requests.

Conhecimentos

Accounting and mathematics skills

Cash handling experience

Computer literacy

Strong verbal communication

Knowledge of hotel operations

Descrição da oferta de emprego

Overview

Our hotels never sleep. So, we’re looking for a Night Auditor to provide customer service support, balance the books and perform other essential accounting tasks to help us stay one step ahead of tomorrow during our late-night shifts.

Responsibilities

• Processing payments including room charges, debit and credit, cash and cheques in accordance with established procedures
• Checking guests in, out and managing any wake-up call requests
• Answering phones and dealing with overnight guest queries
• Running night audit property management systems or manual equivalents
• Performing other duties such as concierge services and special guest requests

Qualifications

• Accounting and mathematics skills for accurate auditing and payment processing
• Cash handling experience for counting and securing bank and processing cash payments
• Computer literacy, including familiarity with PMS software
• Strong verbal communication and good listening skills, for effective and pleasant interactions with guests and housekeeping staff
• Knowledge of hotel operations, offers and the local area

Benefits

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.