Nearshore Sector | Senior ServiceNow Consultant

GrabJobs; Lisboa; Presencial; EUR 50 000 - 70 000; Tempo integral

Resumo da oferta

A global technology company based in Lisbon is seeking a Senior ServiceNow Consultant to drive digital transformation by creating innovative ServiceNow solutions. The ideal candidate will have over 5 years of experience in service delivery and possess key certifications. Join a diverse team and leverage your expertise to optimize business workflows through technology. The role emphasizes collaboration, problem-solving, and cutting-edge technology.

Serviços

Equal opportunities

Positive company culture

Diversity is valued

Qualificações

• At least 5 years of relevant work experience as a ServiceNow consultant.
• Certified System Administrator certification is required.
• Experience with ITSM and ITOM modules preferred.

Responsabilidades

• Designing and implementing ServiceNow solutions tailored to customer needs.
• Configuring ServiceNow modules, including ITSM, ITOM, and HR Service Delivery.
• Optimizing performance and solving technical problems.

Conhecimentos

Communication

Problem-solving

Customer-oriented

Formação académica

CSA (Certified System Administrator)

ServiceNow Certified Implementation Specialist

ITIL certification

Descrição da oferta de emprego

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Nearshore Sector | Senior ServiceNow Consultant, Lisbon

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Client:

Location:

Lisbon, Portugal

Job Category:

Other

-$0-0/monthly

EU work permit required:

Yes

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Job Views:

3

Posted:

27.08.2025

Expiry Date:

11.10.2025

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Job Description:

Company Description

At Devoteam, we believe that technology with strong human values can actively drive change for the better. Discover how Tech for People unlocks the future, creating a positive impact on the people and the world around us. We are a global leading player in Digital Transformation for leading organisations across EMEA, with a revenue of €1B. We believe in transforming technology to create value for our clients, partners and employees in a world where technology is developed for people. We are proud of the culture we have built together. We are proud of our people at the service of technology. We are proud of our diverse environment. Because we are #TechforPeople. Join our multidisciplinary team of Cloud experts, Designers, Business consultants, Security experts, Engineers, Developers and other extraordinary talents, spread across more than 20 EMEA countries. Become one of our +10.000 tech and business leaders on cloud, data and cyber security. Let’s fuse creativity with technology together and build innovative solutions that actively change things for the better.

Job Description

Are you an experienced ServiceNow expert ready to tackle complex challenges and lead our customers' digital transformation?

At Devoteam we are looking for a (Senior) ServiceNow Technical Consultant to join our team. In this role you will be responsible for designing, implementing and maintaining innovative ServiceNow solutions that meet the specific needs of our customers.

What will you do:

• You translate complex customer requirements into functional and technical ServiceNow solutions.
• You implement and configure various ServiceNow modules, including ITSM, ITOM, HR Service Delivery, CSDM and Custom App Development.
• You develop and maintain integrations with other business-critical systems.
• You solve technical problems and optimize the performance of ServiceNow.
• You work closely with customers, business consultants and developers to deliver the best possible solutions.
• We find cooperation very important. As a senior you share your expertise and guide medior and junior consultants.
• You organize design workshops with both internal and external stakeholders to further improve the user experience and adoption of the ServiceNow platform.
• You will support our ServiceNow developers as well as our project and commercial teams with designing ServiceNow solutions and making cost and effort estimates.
• You make recommendations for effective and cost-efficient workflows.

Qualifications

• At least 5 years of relevant work experience as a ServiceNow consultant.
• CSA (Certified System Administrator) certification is a must.
• ServiceNow Certified Implementation Specialist (CIS) in relevant modules (ITSM, ITOM, ITAM, CMDB).
• ITIL certification is a plus.
• Knowledge of SECOPS is a plus.
• You are a strong communicator and team player.
• You are analytical, problem-solving and customer-oriented.

Additional Information

The Devoteam Group works for equal opportunities, promoting its employees based on merit and actively fights against all forms of discrimination. We are convinced that diversity contributes to the creativity, dynamism and excellence of our organization. All of our vacancies are open to people with disabilities.