Mid‑Market CSM – Drive Adoption, Retention & Growth

TeamViewer; Porto; Híbrido; EUR 45 000 - 60 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Company achievement bonus

Private pension plan

Work From Abroad Program

Hybrid and Flexible work time

Regular Team events

Resumo da oferta

TeamViewer in Porto is seeking a Mid-Market Customer Success Manager to manage a dynamic portfolio of customers, ensuring they achieve business value from our solutions. The role focuses on building trusted relationships, driving product adoption, and identifying growth opportunities.

The ideal candidate will have 2–5 years of experience in a customer-facing role, fluency in English and Italian, and excellent communication skills. TeamViewer offers competitive compensation, benefits, and a flexible work environment.

Qualificações

• 2–5 years of experience in Customer Success or Account Management.
• Proven ability to manage multiple customers simultaneously.
• Highly organized with strong prioritization and problem-solving capabilities.

Responsabilidades

• Act as a trusted advisor to mid-sized customers.
• Drive product adoption and help customers maximize value.
• Monitor customer health and engagement metrics.

Conhecimentos

Customer Success

Account Management

Fluency in English and Italian

Strong communication skills

Data-driven mindset

Ferramentas

CRM tools

Descrição da oferta de emprego

TeamViewer in Porto is seeking a Mid-Market Customer Success Manager to manage a dynamic portfolio of customers, ensuring they achieve business value from our solutions. The role focuses on building trusted relationships, driving product adoption, and identifying growth opportunities.

The ideal candidate will have 2–5 years of experience in a customer-facing role, fluency in English and Italian, and excellent communication skills. TeamViewer offers competitive compensation, benefits, and a flexible work environment.