Microsoft 365 Adoption & Support Specialist
Belmont Lavan Ltd
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Resumo da oferta
Belmont Lavan Ltd in Lisbon is looking for a Microsoft 365 Specialist (Level 2) to enhance user experience and resolve escalated support issues. Your role will involve collaboration with teams, training users, and optimizing Microsoft 365 applications.
The ideal candidate has over 5 years of relevant experience and a deep understanding of Microsoft 365 services. Strong communication skills and the ability to translate technical concepts for users are a must. This position offers opportunities for continuous improvement and service enhancement.
Qualificações
- Minimum of 5 years' experience in Microsoft 365-focused support.
- Strong hands-on experience with Microsoft 365 services.
- Experience with Microsoft Intune for endpoint management.
Responsabilidades
- Resolve escalated Level 2 incidents across Microsoft 365 services.
- Deliver tailored training sessions to improve adoption.
- Configure and optimize Microsoft 365 applications for teams.
- Collect and analyze user feedback for service improvements.
Conhecimentos
Formação académica
Ferramentas
Descrição da oferta de emprego
Belmont Lavan Ltd in Lisbon is looking for a Microsoft 365 Specialist (Level 2) to enhance user experience and resolve escalated support issues. Your role will involve collaboration with teams, training users, and optimizing Microsoft 365 applications.
The ideal candidate has over 5 years of relevant experience and a deep understanding of Microsoft 365 services. Strong communication skills and the ability to translate technical concepts for users are a must. This position offers opportunities for continuous improvement and service enhancement.
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