Manager, Web Production

Descompagnons Trabalho Temporário Lda; Lisboa; Teletrabalho; EUR 70 000 - 90 000; Tempo integral

Resumo da oferta

A leading internet technology company in Lisbon is seeking a Manager, Web Production. This role involves overseeing a global team, ensuring high-quality web production, and managing content governance. Candidates should have over 10 years of experience in B2B/B2C environments, strong project management skills, and proven people management abilities. Join us to play a part in building a better Internet.

Serviços

Competitive salary

Diversity and inclusiveness programs

Reasonable accommodations for individuals with disabilities

Qualificações

• 10+ years of work experience in a large B2B or B2C company.
• 5+ years in web production or CMS operations.
• 4+ years of team management experience.

Responsabilidades

• Lead and develop a team of global web producers.
• Ensure timely and accurate web publishing.
• Manage large website projects with clear timelines.

Conhecimentos

Team leadership

Project management

Strong communication

Attention to detail

Ferramentas

Jira

Asana

Descrição da oferta de emprego

Overview

About Us At Cloudflare, we are on a mission to help build a better Internet. The company runs one of the world's largest networks powering millions of websites and other Internet properties for customers ranging from individual bloggers to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare have web traffic routed through its intelligent global network, which gets smarter with every request. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company.

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us

Available Locations: Mexico, City or Lisbon

What You Will Do

Role: Manager, Web Production on the Web Strategy team. You will be responsible for managing a globally distributed team of web producers to ensure timely and high-quality delivery of web-facing initiatives with full governance.

You will own the intake, grooming, prioritization, QA and delivery of web publishing tasks in an operationally efficient manner for the website. The scope includes team management, program and project management, website / CMS operations management as well as web production.

You will act as a key partner to functional stakeholders for their web-facing needs and help drive those initiatives with a strategic lens in a standardized, timely and operationally efficient manner. This is a highly visible role requiring a growth mindset, great attention to detail, strong ability to manage multiple tasks, and strong communication and organizational skills.

Primary Responsibilities

• Team leadership and management
  • Lead, coach and develop a high-performing team of global web producers
  • Oversee daily production workflows, ensuring timely, accurate and compliant web publishing
  • Set clear priorities and goals for the team, while managing workload and resource allocation

• Web production governance and QA
  • Maintain brand, design and accessibility standards across all web experiences
  • Establish QA process and editorial checks before pages go live
  • Maintain production playbook(s) and publishing best practices to ensure consistency at scale

• Cross-functional partnership and collaboration
  • Partner with stakeholders across marketing, content, UX, and product teams to ensure tickets are fully groomed, scoped and ready for production
  • Guide stakeholder discussions towards strategically aligned, operationally efficient and scalable web production solutions
  • Lead scheduled merchandising meetings with regional stakeholders
  • Partner with localization and growth teams to execute regional merchandising and personalization initiatives
  • Facilitate meetings to align on upcoming priorities and ensure product readiness
  • Serve as the point of contact for web production timelines, capacity planning and deliverables

• Run the business
  • Personally execute high priority, sensitive or embargoed content updates in the CMS
  • Project manage large website projects with a clear roadmap and path to time delivery
  • Provide operational reporting for monthly and quarterly business reviews

• Platform and process optimization
  • Identify opportunities to streamline workflows and improve production velocity
  • Advocate for tooling, automation, and CMS development to improve team productivity, platform capabilities, and operational scale with PM and engineering leaders

Experience And Requirements

• 10+ years of work experience in a large B2B or B2C company with a global presence
• 5+ years of experience in a web production, content management and/or CMS operations role in a large enterprise website environment
• 4+ years of people / team management experience
• Proven experience managing global teams and distributed workflows across time zones
• Deep understanding of CMS systems (e.g. Contentful, AEM, etc), web governance, and publishing operations
• Strong project management skills and ability to balance multiple priorities with extreme attention to detail
• Experience scaling web production operations and managing resource allocation for optimal and timely delivery
• Experience managing large ticket queues and efficiently triaging and processing requests, using good business judgement and a long term vision
• Experience with agile workflows and tools like Jira and Asana
• Excellent interpersonal, communication and organizational skills with experience working in a fast paced environment
• Comfortable managing competing priorities and multiple communication streams at the same time
• Understanding of localization flows and content governance at global scale is preferred

What Makes Cloudflare Special?

We are not just a highly ambitious, scale technology company. We are a highly ambitious, scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Projects and Impact

Project Galileo: Since 2014, we’ve equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise at no cost.

Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.

DNS Initiative: We released to help fix the foundation of the Internet by building a faster, more secure and user-centric public DNS resolver. This is publicly available for everyone to use. We do not store client IP addresses and will continue to abide by our privacy commitment and not sell user data to advertisers or use it to target consumers.

Sound like something you'd like to be a part of? We'd love to hear from you.

This position may require access to information protected under U. S. export control laws, including the U. S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U. S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via mail at or via mail at 101 Townsend St. San Francisco, CA 94107.