Maintenance Control Centre Controller (NJE)

NetJets Europe; Paço de Arcos; Presencial; EUR 45 000 - 65 000; Tempo integral

Resumo da oferta

NetJets Europe in Lisbon (Paço de Arcos) seeks an experienced Aircraft Maintenance CAMO professional to proactively monitor fleets and control unscheduled maintenance with approved service centres, ensuring compliance with EASA/CAA/ICAO guidelines and NetJets procedures.

You will liaise with Maintenance and Engineering Managers, flight crews and service providers to minimise downtime, maintain airworthiness, and support safety-focused operations across NTA, NATUK and EJME fleets.

Qualificações

• Engineering degree or aircraft maintenance engineering license.
• Minimum 5 years’ experience in aircraft technical maintenance or minimum 3 years’ aviation experience in a Part-145 or CAMO Maintenance control environment; credible knowledge and interpretation of EASA, UK CAA, and ICAO regulations and requirements.
• Aircraft technical and system troubleshooting skills on assigned aircraft type.
• Effective communication skills across operational areas.
• English language proficiency – B2 / C1 level.
• Proficiency in MS Office applications.

Responsabilidades

• Prioritise, manage, and address work assignments to achieve an effective outcome.
• Provide technical support to flight crews to enable timely decision making when addressing reported technical issues or concerns.
• Ensure Aircraft Status Reports, MEL reports, Inspection due lists, and Electronic Tracking Data are reviewed and actioned to maintain accurate fleet status.
• Monitor and follow up with Service Providers to ensure controlled release to service date and minimise downtime.
• Ensure maintenance actions comply with NetJets CAME, Procedures and regulatory requirements (EASA, CAA, ICAO).
• Maintain the Computerized Maintenance Tracking System work orders for timely decision making.
• Review and approve maintenance contracts and costs per the Approved Expenditure Approval Matrix.
• Coordinate with Materials Management on parts/data requests to minimise downtime.
• Report aircraft continuing airworthiness activities or events impacting safety and compliance.
• Maintain aircraft historical records per NetJets procedures.
• Support annual audit program by the Maintenance Control Centre Supervisor.
• Ensure use of company applications in line with policies and procedures.
• Notify relevant Operations departments of issues affecting Operations and Customer service.

Conhecimentos

Effective communication

MS Office proficiency

English language proficiency (B2/C1)

Formação académica

Engineering degree or aircraft maintenance engineering license

Ferramentas

MS Office

Descrição da oferta de emprego

Purpose of Position

Responsible for proactively monitoring all operational aircraft and for controlling the associated unscheduled maintenance actions being performed by approved service centres, on NTA, NATUK and EJME fleets, while ensuring compliance with the NetJets approved maintenance procedures and the recommendations of the Aircraft Manufacturer, Original Equipment Manufacturers (OEM) and Governing Authority guidelines. Responsible to ensure optimised working practices are adopted, with attention to minimising downtimes and to maintain the overall Safety and Continuing Airworthiness of the Aircraft, Flight Crew, Maintenance Personnel and the Customers. Provide Technical representation and advice to Maintenance and Engineering Managers, Flight Crews and Maintenance Personnel for associated system discrepancies by applying knowledge and effective communication and collaboration.

Responsible for proactively monitoring all operational aircraft and for controlling the associated unscheduled maintenance actions being performed by approved service centres, on NTA, NATUK and EJME fleets, while ensuring compliance with the NetJets approved maintenance procedures and the recommendations of the Aircraft Manufacturer, Original Equipment Manufacturers (OEM) and Governing Authority guidelines. Responsible to ensure optimised working practices are adopted, with attention to minimising downtimes and to maintain the overall Safety and Continuing Airworthiness of the Aircraft, Flight Crew, Maintenance Personnel and the Customers. Provide Technical representation and advice to Maintenance and Engineering Managers, Flight Crews and Maintenance Personnel for associated system discrepancies by applying knowledge and effective communication and collaboration.

Tasks And Responsibilities

• Responsible for prioritising, managing, and addressing work assignments to achieve an effective outcome;
• Provide technical support to flight crews to enable timely decision making when addressing reported technical issues or concerns;
• Ensure the Aircraft Status Reports, MEL (Minimum Equipment List) reports, Inspection due lists, Electronic Tracking Data and other reports are reviewed diligently and proactively actioned to maintain an accurate status of the aircraft fleets;
• Monitor and perform regular daily follow-ups, with the Service Providers, of all the work order and the contents, to ensure a controlled release to service date, mitigating any potential maintenance issues and overlaps;
• Ensure all maintenance actions accomplished on NTA, NATUK & EJME company aircraft comply with NetJets CAME & Maintenance Procedures and Regulatory (EASA, ANAC and UK CAA) requirements;
• Maintain the Computerized Maintenance Tracking System work orders with coherent, accurate and factual data and information for diligent record keeping which supports timely decision making and the reliability program;
• Review, control, and approve maintenance contract change orders and costs, associated with Maintenance work orders, proficiently to ensure all are in accordance with the Approved Expenditure Approval Matrix and loaded within the Maintenance Work Order Approval system (MxFinancials) system;
• Coordinate, in conjunction with the Materials Management group, the requests for aircraft parts, data and support equipment in a timely manner to minimize downtime;
• Report any aircraft continuing airworthiness activities or events, which potentially impact safety and compliance, through the established procedures;
• Ensure aircraft historical records are maintained in accordance with the NetJets Maintenance Procedures;
• Support the Maintenance Control Centre Supervisor with the accomplishment and requirements of the defined annual audit program;
• Ensure all company and departmental applications are utilised as requested, by management, and in accordance with company defined policies and procedures;
• Notify all relevant Operational departments when technical issues are reported, and maintenance line extensions have an impact on the Operation and the Customer;
• Coordinate with the Travel department the logistic (travel, hotel, car rental, etc.) requests to support Service Centre Technical personnel assigned to respond to geographic AOG events ensuring accurate and timely planning;
• Ensure disciplined working practices are applied, providing consistency and compliance with defined policies and procedures;
• Apply a culture of discipline and effective performance KPIs which supports optimised performance and excellence;
• Ensure that safety is a part of every job and activity. Support the safety and compliance programmes, ensuring that any issue that may affect them is appropriately reported;
• Other duties can be performed subject to being within the same professional career, considered related or functionally linked.

Core Competencies

• Adaptability
• Collaboration
• Curiosity
• Service-Oriented
• Strives For Positive Results

Knowledge, Skills, Abilities And Other (KSAOs)

• Engineering degree or aircraft maintenance engineering license;
• Minimum 5 years’ experience in aircraft technical maintenance or Minimum 3 years’ aviation experience in n a Part-145 or CAMO Maintenance control environment; Credible knowledge and interpretation of EASA, UK CAA, and ICAO regulations and requirements;
• Aircraft technical and system troubleshooting skills on assigned aircraft type;
• Effective communication skills across operational areas.
• English language proficiency – B2 / C1 level;
• Proficiency in MS Office applications.