Logistics Customer Advisor German Speaker – Lisbon

Blu Selection; Lisboa; Presencial; EUR 30 000 - 40 000; Tempo integral

Resumo da oferta

A global leader in logistics is looking for a Customer Advisor in Lisbon. You will handle customer inquiries and complaints, ensuring excellent service in a multicultural environment. Fluency in German and business-level English are essential. The role offers a full-time contract with a gross salary of €950 to €1400 month, depending on accommodation. Enjoy extra benefits like free Portuguese lessons and social events.

Serviços

Free Portuguese lessons

Cooking classes

Sports activities

Social events

Real career growth opportunities

Qualificações

• No specific degree required; soft skills and motivation matter most.
• Open to living and working abroad in a multicultural environment.
• Motivated and committed to your work.

Responsabilidades

• Handle customer inquiries via phone and email regarding logistics.
• Assist clients with issues and complaints.
• Ensure smooth communication and efficient solutions.

Conhecimentos

Native German speaker

Business-level English

Strong communication skills

Team-oriented

Proactive

Customer-service focused

Descrição da oferta de emprego

Are you ready for a new professional adventure under the Portuguese sun?
Join a global leader in logistics and transportation services as a Customer Advisor in Lisbon. Support clients across Europe and be part of an international, dynamic team.

Your responsibilities

• Handle customer inquiries via phone and email regarding logistics, products, and services.

• Assist clients with issues and complaints, always focusing on excellent service.

• Ensure smooth communication and efficient solutions to provide the best customer experience.

• Represent one of the world’s largest package delivery companies, operating in over 200 countries.

Your profile

• Native German speaker with business-level English.

• Strong communication and listening skills.

• Team-oriented, proactive, and customer-service focused.

• Motivated and committed to your work.

• Open to living and working abroad in a multicultural environment.

• No specific degree required – soft skills and motivation matter most (training provided).

What’s in it for you?

• Contract: Long-term fixed-term, renewable annually.

• Working hours: Full-time, 40h/week, Monday to Friday, between 7 am – 10 pm, on a rotational schedule.

• Salary:

  • With accommodation (shared flat, bills included): €950 gross/month.

  • Without accommodation: €1300–€1400 gross/month.

  • Training period (1–4 weeks): 50% of hourly wages.

Relocation package

• Reimbursement of initial flight expenses after 9 months.

• Airport pick-up on arrival.

• Annual return flight to your home country (within the EU).

• Help with paperwork and opening a bank account.

Extra benefits

• Free Portuguese lessons, cooking classes, sports activities, and social events.

• Real career growth opportunities within the company.

• Work in a supportive, international team with colleagues from 80+ nationalities.