Lisbon Polish-Speaking Customer Support Pro

CloserHire; Lisboa; Presencial; EUR 12 000 - 14 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Private health insurance

Meal allowance

Room in company apartment

Resumo da oferta

CloserHire is seeking a Polish-speaking customer support agent to move to Lisbon and join a full-time team. You will provide support in Polish and English, assisting buyers, sellers, and creators with orders and platform inquiries, while maintaining accurate case records and delivering a professional experience.

The role offers a rotating schedule with balanced shifts and a competitive salary paid as 14 yearly salaries, plus onboarding and career development opportunities in a multicultural

Qualificações

• Provide customer support via inbound and outbound calls in Polish and English.
• Assist buyers, sellers, and creators with inquiries related to orders, deliveries, and platform services.
• Document customer interactions and maintain detailed case records.

Responsabilidades

• Handle customer inquiries and resolve issues with empathy and professionalism.
• Maintain knowledge of platform features, policies, and ecommerce best practices.
• Escalate complex cases to internal teams when required.

Conhecimentos

Polish language

English language

Customer service

Organizational skills

Descrição da oferta de emprego

CloserHire is seeking a Polish-speaking customer support agent to move to Lisbon and join a full-time team. You will provide support in Polish and English, assisting buyers, sellers, and creators with orders and platform inquiries, while maintaining accurate case records and delivering a professional experience.

The role offers a rotating schedule with balanced shifts and a competitive salary paid as 14 yearly salaries, plus onboarding and career development opportunities in a multicultural