Lisbon-Based Bilingual Content Moderator (Greek & English)

Cross Border Talents; Lisboa; Presencial; EUR 28.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Meal allowance

Attendance bonus

Multicultural workplace

Descripción de la vacante

Cross Border Talents in Lisbon is seeking Greek- and English-speaking Content Moderators to help keep our e-commerce platform high-quality and safe. You will use language skills and local market knowledge to make objective policy-based decisions.

This full-time, on-site role involves rotating shifts in a 24/7 operation, with a daily meal allowance and an international, multicultural team in the heart of Lisbon.

Formación

• Fluent Greek and English, written and spoken.
• Strong analytical thinking and objective judgement based on policy guidelines.
• Good understanding of Greek market, language and cultural nuances.
• Familiarity with e-commerce platforms and online content.
• High attention to detail and accuracy.
• Ability to handle high workloads, including peak volumes during promotions.
• Resilience, integrity and the ability to handle sensitive content professionally.
• Flexibility to adapt to policy changes and rotating schedules.
• Right to work in Portugal.

Responsabilidades

• Build and maintain knowledge of the platform's product and service standards.
• Review content within agreed service levels and quality targets.
• Make accurate decisions informed by local market knowledge to ensure content quality.
• Ensure that uploaded content complies with platform policies and the law, and is safe.
• Escalate issues according to company procedures.

Conocimientos

Greek and English

Analytical thinking

Greek market knowledge

E-commerce familiarity

Attention to detail

Workload management

Resilience

Policy adaptability

Right to work in Portugal

Descripción del empleo

Cross Border Talents in Lisbon is seeking Greek- and English-speaking Content Moderators to help keep our e-commerce platform high-quality and safe. You will use language skills and local market knowledge to make objective policy-based decisions.

This full-time, on-site role involves rotating shifts in a 24/7 operation, with a daily meal allowance and an international, multicultural team in the heart of Lisbon.