Lead Business Systems Analyst (Healthcare & Real World Evidence)

Amgen Inc. (Ir); Lisboa; Presencial; EUR 71 000 - 96 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Total rewards: healthcare, wealth & at

Flexible work arrangements

Resumo da oferta

AMGEN Capability Center Portugal in Lisbon seeks a Lead Business Systems Analyst for Real World Evidence to bridge business needs and technology. You will translate requirements, manage backlogs, and collaborate with Product Managers and engineering to deliver value.

You will document acceptance criteria, support product demonstrations, and help drive process improvements while engaging senior leadership and global stakeholders.

Qualificações

• Master's degree with 8+ years of relevant experience.
• Bachelor's degree with 10+ years of relevant experience.
• Diploma with 14+ years of relevant experience.
• Excellent problem-solving skills and ability to tackle complex challenges.
• Experience with Agile software development (Scrum).
• Excellent communication with senior leaders and stakeholders.
• Experience writing user requirements and acceptance criteria in JIRA.
• 8+ years of BA-specific work experience.

Responsabilidades

• Partner with business and tech stakeholders to understand and document requirements.
• Translate business needs into user stories, features, and acceptance criteria.
• Support backlog management, prioritization and planning activities.
• Collaborate with Product Managers and Engineering to deliver business value.
• Facilitate discussions between technical and non-technical stakeholders.
• Ensure requirements and objectives are clearly defined.
• Support system enhancements, integrations, and new product capabilities.
• Maintain documentation and alignment across teams.
• Participate in product demonstrations and stakeholder presentations.

Conhecimentos

Problem solving

Agile/Scrum

Communication skills

BA experience

JIRA usage

Formação académica

Master's degree

Bachelor's degree

Diploma

Ferramentas

Jira Align

Cloud technologies

GCP validation

DevOps CI/CD

Data warehouse / big data

Descrição da oferta de emprego

Career Category Information Systems Job Description Join our team at AMGEN Capability Center Portugal, consistently recognized among the top companies in the Best WorkplacesTM ranking by Great Place to Work in Portugal. In 2026, we were once again distinguished as one of the top Best Workplaces in the country (category 201–500 employees), reinforcing our commitment to an exceptional employee experience and workplace culture.

We are a team of over 500 talented individuals, spanning more than 30 functions and areas of expertise, and representing over 40 nationalities. Together, we bring diverse perspectives and professional backgrounds to help shape the future of healthcare through innovation and technology.

This is your opportunity to explore a world of possibilities across areas such as Data & Analytics, Digital, Technology & Innovation, Cybersecurity, R&D Operations, Global Distribution, Finance, Regulatory Affairs, General & Administrative, Human Resources, and many more. Located in the heart of Lisbon, our AMGEN office fosters a culture of innovation, excellence, and purpose. Come thrive with us at AMGEN, supporting our mission To Serve Patients. What we do at AMGEN matters in people's lives. LEAD BUSINESS SYSTEMS ANALYST (HEALTHCARE & REAL WORLD EVIDENCE)

Live what you will do Amgen is seeking a Lead Business Systems Analyst to join the Real World Evidence (RWE) Product Team. As a Lead Business Systems Analyst, you will work closely with business stakeholders, Product Managers and technology teams to define requirements, improve processes and deliver solutions that support Real World Evidence initiatives. You will act as the bridge between business and technology, translating business needs into clear and actionable requirements that drive product development and business value.

Roles & Responsibilities:

• Partner with business and technology stakeholders to understand and document requirements.
• Translate business needs into user stories, features, and actionable requirements.
• Support backlog management, prioritization, and planning activities.
• Collaborate with Product Managers and Engineering teams to deliver business value.
• Facilitate discussions between technical and non-technical stakeholders.
• Ensure requirements, acceptance criteria, and business objectives are clearly defined.
• Support system enhancements, integrations, and new product capabilities.
• Maintain documentation and ensure alignment across teams.
• Participate in product demonstrations and stakeholder presentations.
• Help drive continuous improvement of business processes and technology solutions.

WIN WHAT WE EXPECT OF YOU

Basic Qualifications and Experience:

• Master's degree and 8+ years of relevant experience
• Bachelor's degree and 10+ years of relevant experience
• Diploma and 14+ years of relevant experience

Must-Have Skills:

• Excellent problem-solving skills and a passion for tackling complex challenges
• Experience with Agile software development methodologies (Scrum)
• Excellent communication skills and the ability to interface with senior leadership with confidence and clarity
• Experience writing user requirements and acceptance criteria in agile project management systems such as JIRA
• 8+ years of experience performing BA specific work

Good-to-Have Skills:

• Experience in managing product features for PI planning and developing product roadmaps and user journeys
• Experience supporting healthcare, pharmaceutical, biotechnology, life sciences, clinical, research, or other regulated environments.
• Technical thought leadership
• Able to communicate technical or complex subject matters in business terms
• Jira Align experience
• Knowledge of Cloud technologies and GCP validation
• Experience of DevOps, Continuous Integration, and Continuous Delivery methodology
• Data warehouse / big data, data analysis experience

Soft Skills:

• Able to work under minimal supervision
• Skilled in providing oversight and mentoring team members.
• Demonstrated ability in effectively delegating work
• Excellent analytical and gap/fit assessment skills
• Strong verbal and written communication skills
• Ability to work effectively with global, virtual teams
• High degree of initiative and self-motivation
• Ability to manage multiple priorities successfully
• Team-oriented, with a focus on achieving team goals
• Strong presentation and public speaking skills

Working Model:

This role works closely with stakeholders located in the United States. Due to close collaboration with US-based teams and stakeholders, the expected working hours for this role are typically 11:00 AM to 8:00 PM Portugal time. This is not a shift-work position. These hours reflect the need to support regular collaboration with colleagues located in US time zones.

THRIVE WHAT YOU CAN EXPECT OF US

Vast opportunities to learn, develop, and move up and across our global organization.

Diverse and inclusive community of belonging, where colleagues are empowered to bring ideas to the table, take risks, and act.

• Generous AMGEN Total Rewards Plan comprising healthcare, finance, wealth, and career benefits.
• Flexible work arrangements.

EQUAL OPPORTUNITY STATEMENT

AMGEN is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation. Salary Range

70 664,75 EUR - 95 605,25 EUR Amgen is committed to unlocking the potential of biology for patients suffering from serious illnesses by discovering, developing, manufacturing and delivering innovative human therapeutics. This approach begins by using tools like advanced human genetics to unravel the complexities of disease and understand the fundamentals of human biology. Amgen focuses on areas of high unmet medical need and leverages its biologics manufacturing expertise to strive for solutions that improve health outcomes and dramatically improve people's lives. A biotechnology pioneer since 1980, Amgen has grown to be one of the world's leading independent biotechnology companies, has reached millions of patients around the world and is developing a pipeline of medicines with breakaway potential. For more information, visit www.Amgen.Com and follow us on www.Twitter.Com/amgen

Lead Business Systems Analyst (Healthcare & Real World Evidence) Lisbon, Portuguese Republic, PT