KYC Analyst

US Health Partners, LLC; Lisboa; Hybrid; EUR 35,000 - 52,000; Full time

Benefits offered by this job

Holiday leave 20–25 days

Monthly team outings

Office refreshments & snacks

Meal card for lunch

Health/wellbeing allowance

Job summary

Trustly is seeking a KYC Analyst to join our Financial Crime Prevention team. You will help safeguard our global payments ecosystem through in-depth investigations and risk assessments across consumer and merchant activity, with a strong emphasis on French regulatory alignment and regulatory compliance.

You will work across cross-functional teams performing EDD, transaction monitoring, and screening, while contributing to onboarding reviews and continuous improvement of KYC/AML controls in a

Qualifications

• 2–5 years of KYC/AML experience in fintech, payments, banking, or financial services.
• Experience with French regulations is beneficial.
• Hands-on with EDD, transaction monitoring, sanctions/PEP screening, and adverse media reviews.
• Strong analytical skills to identify suspicious behaviors and emerging financial crime risks.
• Solid understanding of AML/CFT regulations and risk-based decision-making.
• Detail-oriented, highly organized, and able to manage multiple priorities in fast-paced environments.
• Collaborative, proactive, and able to communicate complex risk findings clearly to stakeholders.
• Fluent in English and French (spoken and written).

Responsibilities

• Conduct detailed KYC, EDD, and ODD investigations across our French merchant populations.
• Analyse transaction activity, behavioural patterns, and risk indicators to identify potential suspicious activity or financial crime risks
• Perform sanctions, PEP, and adverse media screening reviews and investigations
• Support french merchant onboarding reviews in line with AML/CFT regulatory requirements and internal controls
• Document investigations, risk decisions, and supporting evidence to ensure full auditability and regulatory compliance
• Identify and upscale high-risk or unusual activity to relevant internal stakeholders
• Conduct peer reviews and contribute to quality assurance processes across investigations and remediations
• Support continuous improvement initiatives, operational efficiencies, and updates to internal KYC/AML procedures and controls

Skills

KYC/AML experience

French regulatory knowledge

EDD & transaction monitoring

AML/CFT regulations

Analytical skills

Multitasking / prioritization

Communication with stakeholders

Bilingual English/French

Job description

WHO WE ARE

At Trustly, we're building a smarter, faster, and more secure financial future by revolutionizing the world of payments. As a global leader in Open Banking Payments, we are establishing Pay by Bank as the new standard at checkout, providing unparalleled freedom, speed, and ease to millions of consumers and merchants worldwide.

Our Ambition: To build the world’s most disruptive payment network and redefine what the payment experience should feel like.

Trustly is a global team of innovators, collaborators, and doers. If you are driven by a strong sense of purpose and thrive in a dynamic, entrepreneurial, and high-growth environment, join us and be part of a team that’s transforming the way the world pays.

About the Team

This role sits within our Financial Crime Prevention (FCP) function, part of our Operations organisation supporting Trustly’s rapidly growing global payments ecosystem. The team plays a critical role in protecting both consumers and merchants by ensuring regulatory compliance, managing financial crime risks, and supporting secure and seamless payment experiences across our platform.

About the role

Driven by rapid growth and a commitment to operational excellence, Trustly is seeking a KYC Analyst to join our Financial Crime Prevention (FCP) function. In this role, you will help safeguard Trustly’s ecosystem through in-depth investigations and risk assessments across both consumer and merchant-related activities.

You will work cross-functionally to support complex KYC workflows, transaction monitoring investigations, sanctions and PEP escalations, and Enhanced Due Diligence (EDD) reviews. The role requires strong analytical capability, sound risk judgment, and the ability to navigate fast-paced operational environments while maintaining high regulatory standards.

What You'll do

• Conduct detailed KYC, EDD, and ODD investigations across both our french merchant populations

• Analyse transaction activity, behavioural patterns, and risk indicators to identify potential suspicious activity or financial crime risks

• Perform sanctions, PEP, and adverse media screening reviews and investigations

• Support french merchant onboarding reviews in line with AML/CFT regulatory requirements and internal controls

• Document investigations, risk decisions, and supporting evidence to ensure full auditability and regulatory compliance

• Identify and upscale high-risk or unusual activity to relevant internal stakeholders

• Conduct peer reviews and contribute to quality assurance processes across investigations and remediations

• Support continuous improvement initiatives, operational efficiencies, and updates to internal KYC/AML procedures and controls

Who you are

• You have 2-5 years of experience within KYC/AML, ideally covering merchant-related investigations in Fintech, Payments, Banking, or Financial Services environments

• Experience working with the French regulations is beneficial

• You have hands-on experience with Enhanced Due Diligence (EDD), transaction monitoring, sanctions/PEP screening, and adverse media reviews

• You possess strong analytical skills with the ability to identify suspicious behaviours, transaction anomalies, and emerging financial crime risks

• You have a strong understanding of AML/CFT regulations and risk-based decision-making frameworks

• You are detail-oriented, highly organised, and comfortable managing multiple priorities in fast-paced operational environments

• You are collaborative, proactive, and able to communicate complex risk findings clearly to both technical and non-technical stakeholders

• You maintain high standards of integrity and confidentiality when handling sensitive information

• You are fluent in English and French (mandatory), both written and verbal

Our Fantastic Benefits (varies by location)

• 20 to 25 days of holiday to support a healthy work-life balance

• Monthly team outing allowance to enjoy social events with your colleagues

• Office perks such as refreshments (coffee, sodas etc.), breakfast, fruit and snacks

• Meal card toenjoya daily lunch allowance to make your workdays even more convenient

• Well being support our health allowance covers gym memberships, massages, and much more to help you feel your best

PLUS additional benefits designed to enhance your work-life experience!

Shape Your Role and Make an Impact

Join a dynamic environment where you can take ownership, drive change, and continuously embrace new challenges. We’re looking for dedicated and highly motivated individuals who thrive in a fast-paced environment and enjoy collaborating across different areas of the organisation.