Junior IT Support Technician – Braga

Work standard; Braga; Presencial; EUR 8400 - 11 000; Tempo integral

Resumo da oferta

Work standard in Braga, Portugal, is seeking an entry-level Computer Support Specialist to join our team. You will troubleshoot hardware and software issues, install and configure systems, and educate users to utilize technology efficiently.

You will provide timely technical support by phone, email, or in person, maintain records of client interactions, and collaborate with the team to improve processes. A IT degree and knowledge of Windows/Mac are required; accommodation is not provided.

Qualificações

• Degree in Information Technology or relevant field.
• Knowledge of Windows and Mac operating systems.
• Familiarity with computer hardware components.
• Excellent problem-solving skills.
• Strong verbal and written communication skills.
• Ability to work under pressure in a fast-paced environment.

Responsabilidades

• Provide timely technical support to clients via phone, email, or in person.
• Troubleshoot hardware and software issues and escalate complex problems to senior support staff.
• Install and configure computer systems, printers, and other peripherals.
• Educate clients on using computer systems effectively.
• Maintain accurate records of all client interactions and solutions provided.
• Collaborate with other team members to improve processes and procedures.

Conhecimentos

Excellent problem-solving skills

Strong verbal and writtencommunication

Ability to work under pressure in a

Formação académica

Degree in Information Technology or relevant field

Descrição da oferta de emprego

Work standard in Braga, Portugal, is seeking an entry-level Computer Support Specialist to join our team. You will troubleshoot hardware and software issues, install and configure systems, and educate users to utilize technology efficiently.

You will provide timely technical support by phone, email, or in person, maintain records of client interactions, and collaborate with the team to improve processes. A IT degree and knowledge of Windows/Mac are required; accommodation is not provided.