Junior Danish Speaking Customer Support In Lisbon

Cross Border Talents; Lisboa; Presencial; EUR 12 000 - 18 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Performance-based bonuses

Comprehensive training and development

Career advancement opportunities

Dynamic work environment in Lisbon

Resumo da oferta

Cross Border Talents is recruiting for a Junior Danish Speaking Customer Support role in Lisbon. You will handle inquiries via phone, email, and chat in Danish, assisting customers with product questions and troubleshooting, and ensuring timely resolutions.

Join a dynamic team in Lisbon with comprehensive training, ongoing support, and opportunities for career progression. The position emphasizes a customer-first mindset and strong communication skills to deliver high-quality service.

Qualificações

• Fluent Danish speaker with strong communication skills.
• Experience in customer service or a similar role is preferred.
• Excellent problem-solving skills and a customer-focused mindset.
• Ability to work independently and as part of a team.
• Proficiency in using computer systems and software applications.

Responsabilidades

• Respond to customer inquiries through phone, email, and chat in Danish.
• Provide assistance with product-related questions, troubleshooting, and general support.
• Ensure timely and effective resolution of customer concerns while maintaining high standards of service.
• Accurately document customer interactions and feedback in our systems.
• Collaborate with internal teams to upscale and resolve complex issues.
• Contribute to initiatives aimed at improving customer satisfaction and service quality.

Conhecimentos

Danish fluency

Descrição da oferta de emprego

Junior Danish Speaking Customer Support in Lisbon

Key Responsibilities:

• Respond to customer inquiries through phone, email, and chat in Danish.
• Provide assistance with product-related questions, troubleshooting, and general support.
• Ensure timely and effective resolution of customer concerns while maintaining high standards of service.
• Accurately document customer interactions and feedback in our systems.
• Collaborate with internal teams to upscale and resolve complex issues.
• Contribute to initiatives aimed at improving customer satisfaction and service quality.

Requirements:

• Fluent Danish speaker with strong communication skills.
• Previous experience in customer service or a similar role is preferred.
• Excellent problem-solving skills and a customer-focused mindset.
• Ability to work both independently and collaboratively as part of a team.
• Proficiency in using computer systems and software applications.

What We Offer:

• Competitive salary along with performance-based bonuses.
• Comprehensive training and ongoing support to help you succeed.
• Opportunities for career advancement within the organization.
• A dynamic and collaborative work environment in Lisbon.