Join us as a Customer Service Representative in Lisbon

Cross Border Talents; Lisboa; Presencial; EUR 20 000 - 30 000; Tempo integral

Resumo da oferta

Uma empresa dinâmica está procurando um Representante de Atendimento ao Cliente para apoiar o mercado português em Lisboa. Esta função oferece a oportunidade de trabalhar em um ambiente acelerado e vibrante com um aplicativo de apostas. Você será responsável por fornecer suporte superior e garantir a satisfação do cliente, enquanto aproveita tudo o que Lisboa tem a oferecer.

Serviços

Salário básico competitivo

Bônus anual baseado em desempenho

Subsídio de refeição

Subsídio de transporte

Seguro de saúde

Qualificações

• Fluência em Português (C2) e Inglês (B2).
• Excelentes habilidades de comunicação, escritas e verbais.
• Atitude orientada para o cliente e paixão por oferecer um atendimento excepcional.

Responsabilidades

• Fornecer suporte ao cliente para usuários do aplicativo de apostas.
• Resolver dúvidas e problemas rapidamente.
• Trabalhar em ambiente 24/7 com turnos rotativos.

Conhecimentos

Comunicação

Multitarefa

Descrição da oferta de emprego

Location: Lisbon, Portugal (On-site)
Languages: Portuguese (C2) + English (B2)

Are you passionate about sports, technology, and providing top-notch customer service? Join our dynamic team and work with one of the most exciting Betting Apps in the industry! We are looking for a Customer Service Representative to support our Portuguese market in Lisbon. If you're ready for a fast-paced role with the chance to work in a vibrant city with plenty of opportunities for growth, this could be the perfect fit for you!

What We Offer:

• Competitive Basic Salary for a rewarding career
• Annual Bonus based on performance and results
• Meal Allowance to help with your daily meals
• Transport Allowance for your daily commute
• Health Insurance from day one (small monthly contribution required; free after 6 months of contract)

Your Role:

• Provide outstanding customer support to users of our Betting App
• Assist customers with queries and resolve issues quickly and efficiently
• Provide expert advice on app usage, betting features, and technical troubleshooting
• Work in a 24/7 environment with rotating shifts, including night shifts, to support our customers around the clock
• Ensure customer satisfaction by delivering top-quality service at all times

Requirements:

• Portuguese (C2) and English at a B2 level
• Excellent communication skills, both written and verbal
• Ability to handle a fast-paced environment and multitask effectively
• Customer-oriented attitude with a passion for delivering exceptional service
• Availability for rotating shifts, including night shifts, and 2 days off (rotative)

Why Lisbon?

Living and working in Lisbon offers the perfect blend of work and lifestyle. Here's why you'll love living in this exciting city:

• Stunning Weather: Lisbon enjoys mild winters and warm summers, perfect for outdoor activities all year round.
• Rich Culture & History: Explore historic sites like the Belém Tower, Jerónimos Monastery, and the iconic Alfama district.
• Vibrant Social Scene: Enjoy the bustling nightlife, café culture, and delicious Portuguese cuisine.
• Beautiful Beaches: Lisbon's coastal location gives you easy access to some of the best beaches in Portugal, perfect for weekend relaxation or after-work unwinding.
• Affordability: Lisbon offers a great cost of living compared to other major European cities, making it an ideal destination to live and work.

Ready to be part of an exciting industry while enjoying life in Lisbon? Apply now and start your journey with a leading Betting App in a city that offers both career growth and unbeatable lifestyle!