Join Our Greece Team: Customer Support Agent role for English Speakers

Cross Border Talents; Lisboa; Teletrabalho; EUR 20 000 - 30 000; Tempo integral

Resumo da oferta

A global telecommunications leader is seeking a Customer Service Representative to act as the first point of contact for customers. Responsibilities include handling queries and resolving issues related to products and accounts. This exciting role comes with relocation support to Greece, a competitive salary, and a vibrant multicultural work environment. Fluency in English and strong problem-solving skills are essential. Remote work options available for certain roles.

Serviços

Private health insurance

Paid training and continuous learning

Clear career progression paths

Vibrant, multicultural work environment

Qualificações

• Fluency in English required.
• Strong communication skills essential.
• Technical knowledge for specific roles may be needed.

Responsabilidades

• Act as the first point of contact for customers.
• Handle queries via phone, email, or chat.
• Resolve issues related to products, orders, or accounts.

Conhecimentos

Fluency in English (B2 level or higher)

Strong communication and interpersonal skills

Customer-focused mindset

Good problem-solving abilities

Willingness to relocate

Descrição da oferta de emprego

Eligibility

IMPORTANT: Only apply if you meet one of the following conditions:

• You hold EU citizenship




• You possess a Full-purpose or Specific-purpose Work Permit Card for Greece




• You have a Certificate of Protection (refugee status)

Overview

Location: Athens, Thessaloniki, or Chania, Greece (On-site or Remote - Relocation included)

Language Requirements: Advanced English (C1+)

Contract Type: Full-time

Relocation Support: Flight ticket, 2-week hotel accommodation, airport pickup, and real estate assistance

Ready to start a new chapter in both your career and personal life? This is your chance to join a global leader in telecommunications while enjoying the incredible lifestyle Greece offers.

Why Greece? Why This Role?

Picture yourself finishing your workday with a sunset over the Aegean Sea, exploring ancient ruins on weekends, or enjoying world-famous Greek cuisine after hours. With more than 3,000 islands, a mild climate, and a lower cost of living, Greece offers the perfect balance of professional development and personal wellbeing.

You will join an international team, working on impactful customer service projects for well-known global brands.

Role

As a Customer Service Representative, you will:

• Act as the first point of contact for customers




• Handle queries via phone, email, or chat




• Resolve issues related to products, orders, accounts, or technical concerns




• Adapt quickly to new tools and processes




• Work collaboratively with team leaders and quality teams to improve customer satisfaction




• Contribute to a positive and inclusive team environment

What We're Looking For

• Fluency in English (B2 level or higher)




• Strong communication and interpersonal skills




• Customer-focused mindset with good problem-solving abilities




• Willingness to relocate to Greece (relocation support provided)




• For some projects: Technical knowledge or B2B cloud experience




• For specific roles: Minimum age of 21

What’s Offered

• Full-time employment with competitive salary




• Private health insurance




• Paid training and continuous learning opportunities




• Clear career progression paths




• Remote work option available for certain roles




• Vibrant, multicultural work environment

Details about the client, project, and exact compensation will be shared during the recruitment process.