Italian-Speaking Legal Advisor Airline Company

Cross Border Talents; Lisboa; Presencial; EUR 40 000 - 60 000; Tempo integral

Resumo da oferta

A leading company seeks Italian speakers to fill the role of Customer Legal Advisors in Lisbon. You will assist clients with legal inquiries related to airline policies and regulations, ensuring excellent customer service. This on-site position offers a structured schedule with weekends off and includes bonuses and allowances.

Serviços

Performance bonus: EUR 150/month

Meal allowance: EUR 7.23 per working day

Transport allowance: EUR 20/month

Health insurance available from day 1

Flight reimbursement (up to EUR 400)

Shared accommodation option for up to 12 months

Qualificações

• Must have valid documentation to work in Portugal.
• Legal or customer service experience is a plus.
• Fluency in Italian and a good command of English.

Responsabilidades

• Handle legal inquiries related to airline regulations and claims.
• Provide accurate information and assistance via phone, email, and chat.
• Ensure compliance with airline policies and industry regulations.

Conhecimentos

Fluency in Italian

Good command of English

Customer service experience

Descrição da oferta de emprego

Italian-Speaking Legal Advisor Airline Company

About the job Italian-Speaking Legal Advisor Airline Company

Start Date: April 10, 2025

We are seeking a Italian speakers to join our client's international team as Customer Legal Advisors to provide exceptional customer service for an airline company in Lisbon. In this role, you will assist clients with legal inquiries related to airline policies, regulations, and claims. This is a fully on-site position with a structured schedule and weekends off.

Key Responsibilities:

• Handle legal inquiries related to airline regulations, passenger rights, and claims.
• Provide accurate information and assistance to customers via phone, email, and chat.
• Ensure compliance with airline policies and industry regulations.
• Deliver high-quality customer support to resolve disputes effectively.

Work Schedule:

• Monday to Friday (including bank holidays): 08:00 AM 05:00 PM (Portuguese time).
• Two days off: Saturday & Sunday.
• On-site position in Lisbon.

Eligibility Requirements:

• Must have valid documentation to work in Portugal:
  • EU ID, residence card, or Manifestação de Interesse.
  • Job-seeker visa
• Fluency in Italian and a good command of English.
• Legal or customer service experience is a plus but not mandatory.

If you meet the requirements and are interested in this opportunity, we encourage you to apply today by sending your up-to-date CV in English!

• Base salary: EUR 1,000/month (paid over 14 months).
• Performance bonus: EUR 150 per month (paid over 12 months).
• Meal allowance: EUR 7.23 per working day.
• Transport allowance: EUR 20 per month.
• Health insurance: Available from day 1 (employee contribution required). Fully covered after 6 months.

Relocation Support:

• For candidates relocating to Lisbon:
  • Flight reimbursement (up to EUR 400 in Economy class)
    
  • Shared accommodation option for up to 12 months, bills included (upon a contribution deducted from salary).