Italian-Speaking Customer Support Specialist

CBT; Lisboa; Presencial; EUR 12 000 - 14 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Private health insurance

Meal card

Performance bonuses

Free Portuguese lessons

Sports & social activities

Annual flight home within the EU

Furnished accommodation option

Resumo da oferta

CBT in Lisbon is seeking an Italian-speaking customer support specialist for a full-time, on-site role. You will assist users via email, chat, and tickets, addressing account and platform questions with a focused, solution-driven approach.

Join a truly international team in Lisbon, providing professional support in Italian while engaging with a vibrant culture. Accommodation options and comprehensive benefits are offered to make the transition smooth.

Qualificações

• Fluent in Italian and able to communicate with users in English if needed.
• Based in Lisbon, Portugal, or willing to relocate to Lisbon.
• Full-time customer support role in an international environment.

Responsabilidades

• Support Italian-speaking users via email, chat, and support tickets.
• Answer account and platform related questions.
• Troubleshoot issues and provide empathetic, professional assistance.

Conhecimentos

Italian language

Descrição da oferta de emprego

Your Next Career Move in Lisbon!

Lisbon, Portugal | Full-Time | International Environment

Are you an Italian speaker already living in Portugal and looking for your next career opportunity?

Join an international team in Lisbon and work with one of the world's leading social media platforms, while enjoying the lifestyle, culture, and opportunities that Portugal has to offer.

Whether you're looking to grow your career, meet an international community, or simply find a role where you can use your Italian every day, this could be your next step.

Your Role

You'll support Italian-speaking users through:

• Email, chat, and support tickets
• Account and platform-related questions
• Troubleshooting and problem-solving
• Providing professional and empathetic customer support

No content moderation involved - this is a pure Customer Support role.

Salary & Benefits

€1,240.17 gross/month if you arrange your own accommodation

Or:

€1,040.68 gross/month with company-provided accommodation and utilities

You will also receive:

• Private health insurance from day one
• Meal card
• Performance bonuses
• Free Portuguese lessons
• Sports & social activities
• Annual flight home within the EU
• Furnished accommodation option

Why Join?

Work in a truly international environment, use your Italian professionally, improve your Portuguese, meet people from different cultures, and build your career in one of Europe's most vibrant cities.

Lisbon is waiting. Are you ready for your next chapter?