Italian speaking -Customer Support Representative Remote in PT

Phiture; Cascais; Teletrabalho; EUR 20 000 - 30 000; Tempo integral

Resumo da oferta

A leading company is seeking Italian Customer Service Representatives to join their international team in Portugal. This fully remote role offers a dynamic multicultural environment, competitive salary, and opportunities for career growth. Candidates must be proficient in Italian and reside in Portugal.

Serviços

Competitive salary

Performance-based incentives

Full training provided

Career growth potential

Qualificações

• Proficiency in Italian (C1/C2 level).
• Strong English communication skills (C1 level).

Responsabilidades

• Handle inbound customer inquiries via phone, email, and chat.
• Assist with product information, troubleshooting, and issue resolution.
• Deliver excellent customer service.

Conhecimentos

Problem Solving

Interpersonal Skills

English

Descrição da oferta de emprego

Are you an Italian speaker looking for an exciting opportunity abroad?

We are hiring Italian Customer Service Representatives to join an international team supporting a global client in Portugal. If you are already living in Portugal, this position is fully remote, allowing you to work from anywhere in the country—except the islands. This role offers the chance to work in a dynamic, multicultural environment while developing your customer service skills.

Key Responsibilities:

Handle inbound customer inquiries via phone, email, and chat

Assist with product information, troubleshooting, and issue resolution

Deliver excellent customer service while ensuring a positive customer experience

Follow up on customer requests and escalate issues when necessary

Requirements:

• Proficiency in Italian (C1/C2 level)
• Already residing in Portugal (remote work available from any city except the islands)
• Strong English communication skills (C1 level)
• Exceptional problem-solving and interpersonal skills
  
  
  

Additional Information:

• Must hold a European passport (visa sponsorship is not provided)
• Previous experience in customer service is advantageous but not required
  
  
  

What’s Offered:

Competitive salary and performance-based incentives

Full training provided

Opportunity to work in an international environment with career growth potential