Italian-Speaking Customer Support & Content Moderator in Portugal

Cross Border Talents; Aveiro; Presencial; EUR 20 000 - 30 000; Tempo integral

Resumo da oferta

Join a leading global customer support team in Portugal, where you'll assist users and moderate content for diverse platforms. We're looking for motivated individuals fluent in Italian and English, offering full-time positions with flexibility to accommodate shifts, including weekends. Join us in a collaborative environment and enhance your career amidst cultural diversity.

Serviços

Welcome bonus of 2,000 euros

Relocation support for eligible candidates

Qualificações

• Fluency in Italian (C1) and English (B2) required.
• Availability for rotating shifts, including weekends.
• EU citizenship or valid residence/work permit in Portugal.

Responsabilidades

• Respond to inquiries via phone, email, or chat.
• Review and evaluate user-generated content.
• Enforce compliance with platform policies.

Conhecimentos

Strong communication skills

Interpersonal skills

Troubleshooting

Descrição da oferta de emprego

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Italian-Speaking Customer Support & Content Moderator in Portugal, Aveiro

Client: Cross Border Talents

Location: Porto or Lisbon, Portugal (on-site or remote based in Portugal)

Job Category: Other

EU work permit required: Yes

Job Reference: 744653b99e20

Job Views: 7

Posted: 25.06.2025

Expiry Date: 09.08.2025

Job Description:

URGENT HIRING WELCOME BONUS: 2,000 euros (for Italian market, available until July 31st)

Language Requirements: Italian (C1+) + English (B2+)

Contract Type: Full-time, shifts (including weekends if required)

Relocation Support: Available for eligible candidates

About the Role

Are you fluent in Italian and ready to join a leading global customer experience team in Porto? We are hiring motivated professionals for Customer Support and Content Moderation roles across various international projects and platforms.

You will provide user support and ensure content compliance, working with a diverse, high-performing team in a dynamic and international environment.

What You'll Do

Customer Support:

• Respond to inquiries via phone, email, or chat
• Assist with troubleshooting and issue resolution
• Provide accurate product and service information

Content Moderation:

• Review and evaluate user-generated content
• Enforce compliance with platform policies
• Escalate complex cases to specialized teams
• Ensure content quality, objectivity, and safety

What We're Looking For

• Italian fluency (C1 or higher)
• English proficiency (minimum B2)
• EU citizenship or valid residence/work permit in Portugal
• Strong communication and interpersonal skills
• Availability to work on-site in Porto
• Flexibility to work in rotating shifts, including weekends if needed

Accepted Documents

• EU ID or Passport
• Portuguese Residence Card
• Visa holders (eligibility confirmed case by case)

If you're an Italian speaker looking to advance your career in Portugal, join us in Porto or Lisbon and become part of a collaborative, multicultural team. Apply today!