Italian Nurse for Abbott Diabetes Care - Portugal

Sitel; Lisboa; Presencial; EUR 40 000 - 60 000; Tempo integral

Resumo da oferta

A healthcare support company in Lisbon is seeking an Italian Nurse Customer Support representative. The ideal candidate must have a nursing degree and fluency in Italian, along with strong communication skills in English. Responsibilities include providing guidance on diabetes treatment technologies and supporting patients through calls and emails. Benefits include competitive wages, paid training, and private healthcare after six months.

Serviços

Competitive wages

Employee discounts

Private healthcare & dental insurance

Growth opportunities

Fun company-wide initiatives

Qualificações

• Graduated and experienced in Nursing (mandatory).
• Native level of Italian (C2).
• Intermediate level of English (at least B2).
• Strong communication skills – excellent phone conversation skills.

Responsabilidades

• Be part of a specialized team responsible for patient support.
• Offer guidance related to diabetes treatment technologies.
• Build meaningful relationships and answer customers' questions.
• Meet customer service quality goals and compliance regulations.

Conhecimentos

Communication skills

Analytical skills

Problem-solving skills

Listening skills

Formação académica

Nursing degree

Descrição da oferta de emprego

Overview

Come and work with us.

Do you want to contribute to healthcare and well-being around the world?
Are you Italian native or fluent with strong English communication skills?
Looking to make your career in a multicultural environment in sunny and happy Portugal?
So we have the perfect opportunity for you!

Your future project: join our Italian Nurse Customer Support team.

Abbott Diabetes Care create breakthrough products – in diagnostics, medical devices, nutrition and branded generic pharmaceuticals – that help people lead healthier lives, full of unlimited possibilities.

Responsibilities

• Being part of a specialized team responsible for the patient support (through calls and emails)
• You will offer guidance related to the latest diabetes treatment technologies, while contributing to improving patients quality of life
• Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner
• Meet and exceed our customer service quality goals, compliance regulations and productivity targets
• Create amazing customer experience that people value and we are proud of
• Be responsible to follow the direction of management and provide feedback

Qualifications

• Graduated and experienced in Nursing (mandatory)
• Native level of Italian (C2)
• Intermediatelevel of English (at least B2)for training and documentation
• Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
• Analytical and problem solving skills with strong attention to detail
• Desire to learn and advance, be a curious investigator and problem solver
• High-speed internet access and appropriate conditions for remote work
• Must hold EU citizenship or valid work permit for Portugal
• Be a local candidate or willing to relocate to Portugal

Benefits

• Competitive wages
• Paid professional training
• Employee discounts
• Private healthcare & dental insurance (after six months of employment)
• Growth opportunities through various development programs
• Fun and engaging company-wide initiatives, including our EverBetter wellness program
• Job stability
• Life-long skills and experience
• Excellent work culture

Go further with Foundever

We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.

Apply today!