Italian Customer Support — Lisbon (No Nights) Bonus 2000

Cross Border Talents; Lisboa; Presencial; EUR 13 000 - 18 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Performance bonus

Meal allowance

Transportation support

Relocation package

Resumo da oferta

A customer support services company in Lisbon seeks an Italian Customer Support Specialist. You will handle inquiries through phone, email, and live chat, focusing on delivering excellent customer service without night shifts. Candidates should have EU citizenship or a Portuguese residency card and ideally have some experience in customer support. The role offers a competitive salary, performance bonus, meal allowance, and transportation support, fostering a collaborative work environment.

Qualificações

• EU Citizenship or Portuguese Residency Card.
• 0-1 year of experience in customer support.
• Eagerness to learn and grow.

Responsabilidades

• Communicate with customers in a professional, friendly manner.
• Respond to inquiries regarding service information.
• Document cases and maintain records of interactions.
• Escalate complex issues according to procedures.
• Collaborate with teams to deliver timely resolutions.

Conhecimentos

Strong leadership skills

Analytical skills

Communication skills

Descrição da oferta de emprego

A customer support services company in Lisbon seeks an Italian Customer Support Specialist. You will handle inquiries through phone, email, and live chat, focusing on delivering excellent customer service without night shifts. Candidates should have EU citizenship or a Portuguese residency card and ideally have some experience in customer support. The role offers a competitive salary, performance bonus, meal allowance, and transportation support, fostering a collaborative work environment.