Italian Customer Support in Lisbon — Welcome Bonus

Cross Border Talents; Cascais; On-site; EUR 12,000 - 18,000; Full time

Benefits offered by this job

Competitive compensation

Performance bonus

Meal allowance

Transportation support

Relocation package

Job summary

A customer support firm in Lisbon is looking for an Italian Customer Support Specialist. You will be the first point of contact for clients, offering assistance via phone, email, and live chat. Responsibilities include responding to inquiries, documenting cases, and ensuring a great customer experience. Candidates must have EU citizenship or a Portuguese residency card and are encouraged to apply if they have strong communication and analytical skills. This position offers an attractive salary and several perks including meal and transportation allowances.

Qualifications

• 0-1 year of experience in customer support.
• EU Citizenship or Portuguese Residency Card required.
• Strong leadership and communication skills are essential.

Responsibilities

• Communicate with customers in a friendly manner via multiple channels.
• Respond to inquiries regarding services and account support.
• Document customer interactions and escalate complex issues.

Skills

Strong leadership

Analytical skills

Communication skills

Eagerness to learn

Job description

A customer support firm in Lisbon is looking for an Italian Customer Support Specialist. You will be the first point of contact for clients, offering assistance via phone, email, and live chat. Responsibilities include responding to inquiries, documenting cases, and ensuring a great customer experience. Candidates must have EU citizenship or a Portuguese residency card and are encouraged to apply if they have strong communication and analytical skills. This position offers an attractive salary and several perks including meal and transportation allowances.