IT Support Technician (Onsite)

Inetum; Lisboa; Presencial; EUR 25 000 - 40 000; Tempo integral

Resumo da oferta

A leading digital services company in Lisbon seeks an Onsite IT Support Technician to deliver exceptional support to over 12,000 users. The ideal candidate possesses strong technical skills, including knowledge of Windows, M365, and IT security, and excels in a customer-focused environment. This is a fully onsite role—if you thrive in hands-on positions, we want to hear from you!

Qualificações

• Strong knowledge of Windows, M365, Active Directory, iPhones, Macs, printers, and audiovisual equipment (Cisco).
• Familiarity with network protocols and IT security.
• Fluency in English (mandatory).
• Clear communication skills and a customer-first mindset.

Responsabilidades

• Deliver top-notch in-person and remote IT support across desks, offices, and field locations.
• Solve hardware, software, and network issues confidently.
• Manage logistics, stock control, and back-office IT tasks.
• Utilize ticketing systems and follow procedures to ensure smooth operations.

Conhecimentos

Windows

M365

Active Directory

iPhones

Macs

printers

audiovisual equipment (Cisco)

network protocols

IT security

troubleshooting

critical thinking

communication skills

Descrição da oferta de emprego

Company Description

Inetum is a European leader in digital services. With a team of 28,000 consultants and specialists, Inetum strives daily to make a digital impact for businesses, public sector entities, and society. The company's solutions aim to enhance client performance and innovation, contributing to the common good.

Present in 19 countries with a dense network of sites, Inetum partners with major software publishers to address digital transformation challenges with proximity and flexibility.

Driven by growth ambitions, Inetum generated sales of 2.5 billion euros in 2023.

Job Description

At Inetum, you have space to grow and develop your talent! If you are tech-savvy and excel in people skills, we are looking for an Onsite IT Support Technician to support over 12,000 users across the territory in a fast-paced environment. If you're hands-on, customer-focused, and thrive in face-to-face support roles, this opportunity is for you!

Location: Lisbon

Main Responsibilities

• Deliver top-notch in-person and remote IT support across desks, offices, and field locations
• Solve hardware, software, and network issues confidently
• Manage logistics, stock control, and back-office IT tasks
• Utilize ticketing systems and follow procedures to ensure smooth operations

Qualifications

Profile:

• Strong knowledge of Windows, M365, Active Directory, iPhones, Macs, printers, audiovisual equipment (Cisco)
• Familiarity with network protocols and IT security
• Microsoft-savvy with troubleshooting skills and critical thinking
• Fluency in English (mandatory)
• Clear communication skills and a customer-first mindset
• Reliability, organization, and team player attitude
• Ability to handle multiple tasks simultaneously

Additional Information

100% Onsite – No remote work. You’ll be where the action happens.

Are you the one?!

Send your CV & join our team!