IT AM Support Sr. Specialist SCM and EWM

Yazaki North America, Inc.; Ovar; Presencial; EUR 40 000 - 60 000; Tempo integral

Resumo da oferta

A leading automotive supplier is looking for an IT AM Support Sr. Specialist in Aveiro, Portugal. The role involves service design, transition coordination, and providing support for incidents. Candidates should have a degree in Business Administration and IT, with at least 3 years of experience, and be proficient in SAP EWM. This position offers opportunities for continuous improvement and requires fluency in English and the ability to travel.

Qualificações

• Minimum professional experience - >3 years.
• Knowledge of communication protocols, EDI standards, and message segments structure.
• Availability to travel.

Responsabilidades

• Service design and service transition coordination.
• 2nd and 3rd level support for incidents and problems.
• Provide continuous improvements in the area of expertise.

Conhecimentos

SAP EWM

SAP Materials Management

Fluent English

Teamworking

Dynamism

Resilience

Self-discipline

Formação académica

Degree in Business Administration and Information Technology

Ferramentas

SAP Logistics Execution

ABAP

ITIL knowledge

Master Data Management

Descrição da oferta de emprego

Overview

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IT AM Support Sr. Specialist SCM and EWM

Join Yazaki. Connect to the future.

Job Function: CFO_IT
Job Discipline:
Job Family:Applications

Founded in 1929, Yazaki is a Japanese full systems supplier of wire harness, electrical, data products and solutions enabling vehicle electrification, connectivity, and autonomy integration. More than 235,000 committed and highly motivated employees in 45 countries make us one of the most successful international automotive suppliers. Join a family-owned company committed to being environmentally friendly in every aspect of its business, contributing to society, and inspiring trust. To strengthen our team, we are looking for a IT AM Support Sr. Specialist SCM and EWM in our plant in [[location]].

Responsibilities

• Service Design and Service Transition: Task can occur in the following main activity clusters: Service Design, Service Transition, coordination, testing support, and documentation.
• Service Design: Create blueprint or specification for an IT solution.
• Service Transition: Build new IT solution (e.g., customizing and developments) triggered by Incidents, Changes, Problems or Projects.
• Coordinate and steer others (developers, external/internal consultants) within area of responsibility (work package, function, etc.).
• Align with requester (e.g., key user) for testing and quality assurance, support deployment and provide proper documentation.
• As Project or Change Lead, ensure proper handling of scope, quality, time and budget.
• Change Manager: provide progress and status updates according to IT-AM framework; update Service Now in time within the agreed times.
• Communicate and align with requester and stakeholder as overall contact person; use escalation procedures in case of disagreements.
• Actively gain knowledge in the assigned area if any changes appear or if a new process is implemented; review changed/new documentation and create documentation stored on central storage as defined.
• Train other persons in the area (IT knowledge transfer; business trainings are possible on request if useful) and ensure creating/using proper training material.
• Ensure clear communication to other colleagues that SMEs in the defined area are available.
• Provide continuous improvements in the particular area of expertise and actively push those ideas to the IT organization up to getting a decision on further steps as implementation.

Responsibilities (continued)

• Service Operations: 2nd and 3rd level support of service operations for Incidents and Problems.
• Take over 24/7 on-duty support where needed (in alignment with SOM).

Qualifications

• Degree in Business Administration and Information Technology
• Minimum professional experience - >3 years
• Business process automotive
• Proficient knowledge in SAP EWM, SAP Materials Management, SAP Logistics Execution; Basic knowledge in SD and PP, ABAP, ITIL knowledge, Master Data Management
• Knowledge of communication protocols, EDI standards (VDA, EDIFACT) and its message segments structure
• Fluency in written and spoken English
• Dynamism, resilience, and self-discipline
• Teamworking
• Availability to travel

At Yazaki, we are committed to providing equal employment opportunities for everyone which extends to all aspects of the employment relationship.

We are looking forward to receiving your application and to get to know you. Please apply by clicking the 'Apply Now' button. We wish you all the success in your application!

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