Inside Sales

Bekaert; Lisboa; On-site; EUR 22,000 - 28,000; Full time

Job summary

Bekaert in Lisbon is seeking an inside sales professional to drive sales for basic customers and deliver fast, accurate commercial support across the enquiry-to-cash process.

You will manage inquiries, quotations, and orders, provide end-to-end service, and coordinate with cross-functional teams. A commercial mindset, strong communication, and data accuracy in CRM/ERP are essential to build lasting relationships in a dynamic market.

Qualifications

• 3+ years inside sales or customer service experience
• Proven ability to build customer relationships and manage a pipeline
• Strong communication and organizational skills
• Commercial mindset with ability to spot and convert opportunities
• High accuracy and disciplined data handling in CRM/ERP systems

Responsibilities

• Manage all sales enquiries, quotation, and orders from enquiry to cash
• Provide end-to-end commercial and service support across customer segments
• Maintain accurate administration and data in CRM and ERP; support monthly sales forecasting
• Collaborate with sales, technical, planning and production teams to remove roadblocks and improve service
• Identify, qualify and prioritize leads to maintain a healthy pipeline
• Handle a high volume of administrative tasks with attention to detail

Skills

Communication skills

Organizational skills

Commercial mindset

CRM/ERP proficiency

Stakeholder management

Attention to detail

Education

Bachelor's degree in Business, Marketing, Management or related field

Tools

CRM/ERP software

Job description

Be part of something bigger!

As the world and the way people live is changing, we at Bekaert believe it’s our responsibility to contribute to finding new solutions for the future. With a 140+ year old heritage of excellence, innovation, and a future-focused mindset, we strive to create value for our customers and society. We aim to do this through innovative solutions and sustainable practices. We are committed to pushing the boundaries of steel wire transformation and coatings whilst also leveraging our expertise to develop innovative solutions with new materials and services in a safe, smart, and sustainable way. Our focus extends to markets such as new mobility, low‑carbon construction, and green energy.

As a dynamic and growing company with over 19 000 employees worldwide, 75 nationalities, a retention rate above 90% and € 3,7 billion in combined revenue in 2025, we are looking for someone like you to join our team as we continue to shape a safer, more efficient, and connected world!

Purpose and Mission

Drive sales for basic customers and deliver fast, accurate commercial and service support for all customer segments across the full enquiry-to-cash process

Key Activities and Responsibilities

• Manage all sales enquiries, quotation, and orders for basic customer. From enquiry to cash, ensuring accuracy, speed and a high quality customer experience while building and maintaining strong customer relationships by understanding their needs, applications and market context to drive retention and revenue growth.
• Provide end-to-end commercial (quote-to-cash) and service support for all other customer segments by responding to queries, resolving day to day issue, follow up orders and coordinate with all the concerned departments within the entire supply chain.
• Maintain complete and accurate administration and data on customers, pricing, orders in CRM and ERP system, while supporting monthly sales forecasting with timely insights.
• Collaborate proactively and intensely with external sales team, technical department, planning and production team to remove roadblocks, improve service performance and ensure seamless execution.
• Identify, qualify and prioritize leads and prospects to ensure efficient follow up, effective opportunity development and a healthy pipeline.
• Ability to manage a high volume of administrative tasks with strong attention to detail.

Previous Experience

• Bachelor’s degree in Business, Marketing, Management or related field
• Minimum 3 years of inside sales, customer service or commercial operations (essential)
• Proven experience working with customers in a commercial, sales, or customer-facing environment, demonstrating excellent communication and organizational skills. (essential)
• A commercial mindset with the ability to spot and convert opportunities (essential)
• High accuracy, attention to details and disciplined data handling, proficiency with CRM/ERP tools
• Strong problem-solving abilities and a sound judgement for resolving issues
• Ability to collaborate effectively while managing multiple tasks and stakeholders
• Be agile and flexible to shift focus and prioritize tasks and colleagues, be a team player

Be bold and take the leap!

We're looking for individuals who are not afraid to take risks and explore new ideas. If you are passionate about personal growth and bringing your authentic self to work, we want you on our team!
At Bekaert, we celebrate diversity and are committed to creating an inclusive work environment. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.
To learn more about us and our exciting career opportunities, visit Bekaert Careers