InfoSec Analyst, Trust & Automation Enablement

Elastic; Portugal; Hybrid; EUR 39,000 - 61,000; Full time

Benefits offered by this job

Competitive pay

Health coverage for you and family

Flexible locations and schedules

Generous vacation days

Volunteer time (up to 40 hours/year)

Parental leave (16+ weeks)

Donation match up to $2000

Disability accommodations

Job summary

Elastic is hiring an InfoSec Analyst to join the Business Enablement team within Information Security. You will help manage security requests, maintain the Trust Center, and collaborate with Sales, Solution Architects, Support, Legal and Engineering to protect customer trust.

In this role, you will design AI-assisted workflows and automate security processes to scale operations, while ensuring clear communication of Elastic's security posture to customers and internal teams.

Qualifications

• Experience in security GRC, customer trust or security assurance.
• Knowledge of ISO 27001, SOC 2, NIST, GDPR.
• Automation-first mindset and use of AI tools.
• Excellent written and spoken English.
• Attention to detail with a data-driven approach.

Responsibilities

• Handle customer security requests (RFPs, RFIs, due diligence).
• Own Trust Center content and security documentation for customers.
• Analyze inquiries to spot recurring questions and gaps; propose updates.
• Triage internal security tickets and CVE-related requests.
• Design AI-assisted workflows to improve speed and scalability.
• Explain Elastic's security posture to customers and internal teams.
• Provide security policy guidance to employees and partners.
• Balance day-to-day ops with project work.

Skills

Security GRC

Customer trust

Automation mindset

Vulnerability management

English proficiency

Attention to detail

Fast-paced teams

Adaptability

Tools

Python scripting

Job description

Elastic is hiring an InfoSec Analyst to join the Business Enablement team within Information Security. You will help manage security requests, maintain the Trust Center, and collaborate with Sales, Solution Architects, Support, Legal and Engineering to protect customer trust.

In this role, you will design AI-assisted workflows and automate security processes to scale operations, while ensuring clear communication of Elastic's security posture to customers and internal teams.