Industrial Engineer - (Associate - Standard - Senior)

Fedex; Porto; Hybrid; EUR 45,000 - 75,000; Full time

Benefits offered by this job

Medical care (including dental)

Life insurance

Learning resources and online language

Hybrid working policy

Job summary

FedEx is seeking an Industrial Engineer to transform and optimize end-to-end processes across Operations, Technology, Regulatory, and Compliance. You will map, analyze, and redesign workflows to drive productivity and service excellence, partnering with multiple teams to deliver scalable, future-ready solutions.

The role emphasizes continuous improvement and business analysis to align processes with strategic goals and to enable better operational performance globally.

Qualifications

• Bachelor's/MSc Degree in Industrial/Process Engineering, Supply Chain Management or related discipline
• 5+ years of experience in Process Engineering, Business Process Management, Continuous Improvement, Operational Excellence, Business Analysis, or Transformation Programs
• Demonstrated success mapping, analyzing, redesigning, and optimizing end-to-end business processes
• Strong analytical skills and stakeholder engagement abilities

Responsibilities

• Analyze, map, and redesign end-to-end business processes to improve productivity and efficiency
• Collaborate with Operations, Technology, Regulatory, Compliance, and Business stakeholders to identify improvement opportunities
• Translate business needs into process and system solutions using mapping and continuous improvement methodologies
• Develop future-state process designs and support system implementations to enable seamless operations
• Ensure processes are scalable, sustainable, and aligned with strategic objectives

Job description

Join GTS Europe Planning & Engineering as a Senior Industrial Engineer and be at the forefront of transforming how our organization works. In this high-impact role, you will partner with Operations, Technology, Regulatory, Compliance, and Business teams to analyze, redesign, and optimize end-to-end processes, driving productivity, efficiency, and operational excellence. Leveraging your expertise in process mapping, business analysis, and continuous improvement, you will shape scalable, future-ready solutions that align with strategic goals, streamline workflows, and elevate service delivery. If you're passionate about innovation, collaboration, and creating meaningful business impact, this is your opportunity to help build the smarter, more efficient organization of tomorrow.

We have an exciting opportunity for you to join our team as Industrial Engineer (Associate-Standard-Senior).

Who we are:

FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone’s day. Our team of passionate people know their day-to-day work is invaluable in delivering outstanding experience to our customers. 530,000 team members strong, we are as diverse as the world we serve. We love what we do, and we do it well. Our reach is big, and so are our dreams. Join us and let's write our next chapter together.

What you will be doing:

• Play a critical role in transforming the way our organization operates by analyzing, mapping, and redesigning end-to-end business processes
• Working closely with Operations, Technology, Regulatory, Compliance, and Business stakeholders, you will identify opportunities to improve productivity, streamline workflows, eliminate inefficiencies, and enhance overall operational performance
• Your expertise will help ensure that business processes are scalable, sustainable, and aligned with strategic objectives
• You will be responsible for translating business needs into effective process and system solutions, leveraging process mapping, business analysis, and continuous improvement methodologies
• By developing future-state process designs and supporting system implementations, you will help create seamless operational experiences that enable greater efficiency, consistency, and service excellence across the organization

What do you bring with you:

• Bachelor's/ MSc Degree in Industrial/ Process Engineering, Supply Chain Management or related discipline
• 5+ years of experience in Process Engineering, Business Process Management, Continuous Improvement, Operational Excellence, Business Analysis, or Transformation Programs
• Proven experience mapping, analyzing, redesigning, and optimizing end-to-end business processes.
• Demonstrated success delivering measurable improvements in productivity, efficiency, cycle times, quality, and customer outcomes
• Experience working within regulated environments where process compliance, governance, and risk management are critical
• Strong analytical skills, stakeholder engagement capabilities, process mapping expertise, and familiarity with continuous improvement frameworks such as Lean, Six Sigma, or BPM methodologies will be highly valued
• Proficient use of Microsoft 365 suite (Generic, One Note, MS Lists, Visio, Power BI, Copilot)
• Oracle Database - tool for SQL queries is a plus

What do we offer:

• Impact on business at strategic level and exposure to middle and upper management
• A unique and challenging position in an innovative, international, and dynamic working environment
• Package of non-wage benefits (medical care including dental package; life insurance; multisport/mybenefit ,extensive learning resources to further develop your skills and knowledge, including online language courses)
• Beside a competitive benefits and reward package we offer our employees a wide array of formal training and on the job learning opportunities to bring your career in FedEx to the next level
• Hybrid working policy, where team members have the opportunity to combine the benefits of working in the office and some days working from home
• Tuition Assistance Program
• Employee Assistance Program for you and your family in difficult life situations
• FedEx is one of the worlds most admired companies and trusted brands year after year

Bring your ideas, individuality, and dreams to our global community. Feel good about where you work. Choose your career path - we’re ready to invest in your development. Join FedEx.

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all

Our Company

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.

Equity, Opportunity & Diversity (EO&D)

Our greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness, and respect to all regardless of who you are. We encourage you to apply even if you feel your experience does not align with all aspects in the job description as you could be exactly who we need for this or another opportunity.

We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, or any other characteristic protected under international and national laws and regulations. We reasonably accommodate team members and third parties to ensure equal access, inclusion, and fairness across all protected characteristics.