Hybrid SAP Competence Center Lead – Senior Manager

iTRTech Group; Lisboa; Hybrid; EUR 50,000 - 64,000; Full time

Benefits offered by this job

Meal allowance

Health insurance

Benefits

Job summary

iTRTech Group is seeking an experienced SAP Senior Manager to lead an internal SAP Competence Center in a hybrid Porto setting. You will oversee SAP operations, service delivery, maintenance, and international roll-outs, managing a 15–20 person multidisciplinary team across borders.

The ideal candidate will have 10–15 years in SAP, 5+ years leading teams, and strong ITIL/governance knowledge, enabling effective cross-country delivery.

Qualifications

• 10–15 years of professional experience in SAP environments.
• Minimum 5 years proven experience managing SAP teams or Competence Centers in-house.
• Strong experience in SAP Service Delivery, Application Maintenance, IT Governance, and international roll-outs.
• Solid understanding of SAP ECC 6 modules FI, CO, SD, MM, PS, PA, PY, PB, BW, and ABAP.
• Leadership experience including recruitment and team development.

Responsibilities

• Lead and develop the SAP Competence Center, including team structure, recruitment, and organizational development.
• Manage multidisciplinary SAP teams, Team Leads, external consultants, and service providers.
• Oversee SAP application support, maintenance, incident management, and service continuity.
• Define governance frameworks, operating models, delivery standards, and IT service management processes.
• Coordinate international SAP roll-out projects, ensuring quality, timelines, budgets, and resource allocation.
• Manage SAP service demand, stakeholder expectations, priorities, and operational risks.
• Oversee budgets, KPIs, and continuous improvement initiatives.
• Maintain relationships with SAP, external partners, and international stakeholders.

Skills

SAP environments experience

People management

Cross-functional collaboration

Education

Bachelor's or Master's degree in Information Systems / Computer Science / Engineering

Tools

SAP ECC 6

SAP S/4HANA

Job description

iTRTech Group is seeking an experienced SAP Senior Manager to lead an internal SAP Competence Center in a hybrid Porto setting. You will oversee SAP operations, service delivery, maintenance, and international roll-outs, managing a 15–20 person multidisciplinary team across borders.

The ideal candidate will have 10–15 years in SAP, 5+ years leading teams, and strong ITIL/governance knowledge, enabling effective cross-country delivery.