Hybrid Network & Security Engineer

Claranet limited; Lisboa; Híbrido; EUR 32.000 - 46.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Team integration

Additional training

Salary package aligned with duties

Professional growth opportunities

Descripción de la vacante

Claranet Limited in Lisbon is seeking a Network and Security Consultant to join our Talent Team on a hybrid schedule.

You will monitor security and networking infrastructures, handle incidents, and perform health checks on firewalls, VPNs, and networking devices.

The role requires 1–2 years in IT infrastructure operations, strong networking fundamentals, and hands-on firewall vendor experience with Fortinet, Palo Alto, or Check Point.

Formación

• 1–2 years in Service Desk, NOC, SOC, Technical Support, or IT Infrastructure Operations environments.
• Strong networking fundamentals (TCP/IP, DNS, DHCP, VLANs, Switching, Routing).
• Hands-on exposure to Fortinet FortiGate, Palo Alto Networks, or Check Point.
• Experience troubleshooting LAN, WAN, and Wi‑Fi connectivity.
• Familiarity with ITSM platforms and infrastructure monitoring tools.
• Excellent communication and teamwork.

Responsabilidades

• Monitor Security and Networking infrastructures, detecting incidents and events.
• Receive, log, classify, and prioritize incidents via ITSM platforms.
• Initial troubleshooting of low-complexity incidents with SLA compliance.
• Health checks on firewalls, VPNs, and networking devices (switches/routers/wireless).
• Analyze logs and monitoring alerts to identify security risks and connectivity issues.
• Execute standard tasks: firewall rule validation, VPN checks, port administration, config verification.
• Track incidents through to resolution with clear communication.
• Maintain detailed technical records in operational tools.
• Collaborate with L2 and L3 teams on complex incidents.
• Contribute to continuous service improvement.

Conocimientos

Networking fundamentals

LAN/WAN/Wi‑Fi troubleshooting

ITSM familiarity

Analytical thinking

Communication skills

Hybrid work eligibility

Educación

Bachelor’s degree in Computer Science / IT / Networking / Systems Administration / Cybersecurity

Herramientas

ITSM platforms

Infrastructure monitoring tools

Descripción del empleo

Claranet Limited in Lisbon is seeking a Network and Security Consultant to join our Talent Team on a hybrid schedule.

You will monitor security and networking infrastructures, handle incidents, and perform health checks on firewalls, VPNs, and networking devices.

The role requires 1–2 years in IT infrastructure operations, strong networking fundamentals, and hands-on firewall vendor experience with Fortinet, Palo Alto, or Check Point.