Housekeeping Director — Luxury Hospitality Leader

Four Seasons Hotels and Resorts; Lisboa; Presencial; EUR 70 000 - 100 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Employee meals

Uniforms provided

On-site gym

Medical insurance

Employee travel program (complimentary

Hotel discounts

Resumo da oferta

Four Seasons Lisboa is seeking a dynamic Director of Housekeeping to oversee the Housekeeping department and lead Laundry operations. You will ensure guest rooms, public areas, and staff spaces meet the highest standards of cleanliness and presentation while guiding recruitment, training, and performance management.

The role emphasizes strategic cleaning programs, cost control, and collaboration with contractors to maintain luxury service levels.

Qualificações

• Three to five years of proven experience in diverse Rooms Operations management roles.
• College degree in hotel management, business administration, or equivalent experience.
• Strong leadership and interpersonal skills.

Responsabilidades

• Lead and manage the Housekeeping Department team, overseeing recruitment, training, scheduling, performance evaluations, and disciplinary actions as needed.
• Develop and implement cleaning and preventive maintenance programs to preserve furniture, fixtures, and equipment.
• Uphold stringent cleanliness standards, conduct inspections, and work with external contractors for top-quality service.
• Demonstrate hospitality and professionalism in guest interactions, addressing complaints and coordinating housekeeping needs.
• Monitor expenditures including labor, uniforms, linen, supplies, and contracted services to meet financial targets.
• Maintain accurate inventory records and conduct periodic inventories.
• Prepare annual budgets for labor and operating expenses and contribute to Capital Plan proposals.
• Ensure smooth Laundry/Valet operations and provide necessary support.

Conhecimentos

Leadership

Prioritization

Interpersonal skills

Business acumen

Formação académica

Bachelor's degree in hotel management or business administration

Descrição da oferta de emprego

Four Seasons Lisboa is seeking a dynamic Director of Housekeeping to oversee the Housekeeping department and lead Laundry operations. You will ensure guest rooms, public areas, and staff spaces meet the highest standards of cleanliness and presentation while guiding recruitment, training, and performance management.

The role emphasizes strategic cleaning programs, cost control, and collaboration with contractors to maintain luxury service levels.