Hebrew Speakers Client Service Associate

Cbtalents; Porto; On-site; EUR 12,000 - 19,000; Full time

Benefits offered by this job

Private Healthcare

Dentalcare

Airport pick-up for candidates abroad

Accommodation support

Job summary

A client service company is hiring a Hebrew Speakers Client Service Associate in Portugal. The role involves providing support to small and medium-sized businesses, enhancing client experience, and offering product insights. Candidates must be fluent in Hebrew and possess a valid work permit or EU passport. The position is home office based with rotating shifts and provides private healthcare benefits.

Qualifications

• Fluent in Hebrew with strong communication skills.
• Problem-solving aptitude is essential.
• Valid work permit in Portugal or EU passport required.
• Valid work permit in Portugal or EU passport.

Responsibilities

• Provide support to small and medium-sized businesses across multiple channels.
• Identify trends and solve problems for clients.
• Resolve customer issues in a timely manner.
• Provide product and tool support to enhance clients’ experience.
• Identify trends and solve problems facing multiple SMB clients.
• Resolve customer issues in a timely manner, pro-actively communicate to clients on progress and pro-actively identify areas where clients can improve usage of our solutions.
• Provide vital product insights and feedback from customers to engineering.

Skills

Great communication

Aptitude for problem-solving

Problem-solving

Education

High school diploma or equivalent

Work permit in Portugal or EU

Job description

Hebrew Speakers Client Service Associate

About the job Hebrew Speakers Client Service Associate

You are Hebrew speaker and you are a Social Media addict? We are recruiting Customer Delight for Social Media - Hebrew speaking to Lisbon in Portugal.

• Provide support to small and medium-sized businesses (SMBs) to help them grow across multiple channels - chat, email and phone;
• Support and expand the self-serve advertising base for SMB clients in the online and digital advertising domain;
• Provide pre and post-sales support for all self-service products;
• Provide product and tool support to enhance clients’ experience;
• Identify trends and solve problems facing multiple SMB clients;
• Resolve customer issues in a timely manner, pro-actively communicate to clients on progress and pro-actively identify areas where clients can improve usage of our solutions.
• Provide vital product insights and feedback from customers to engineering.

What you need to know to have a chance of getting this job :

• Great communication
• Aptitude for problem-solving
• High school diploma or equivalent (mandatory)
• Valid work permit in Portugal or Eu passport

You will benefit :

• Work in Home Office based in Portugal
• Work schedule : Monday to Sunday 8h per day with 2 days off per week // Rotating shift & Days off
• Private Heathcare & Dentalcare from contract signature
• Stable work and career progression;

And for candidates abroad

• Airport Pick-up
• Flight refund after 9 month in the company
• Accommodation in a room in a flat shared with others employees