Guest Relations JNcQUOI Avenida

Amorim Luxury Group; Lisboa; Presencial; EUR 25 000 - 35 000; Tempo integral

Resumo da oferta

A leading luxury venue in Lisbon seeks a Guest Relations professional to ensure a memorable stay for discerning guests. The ideal candidate has experience in high-end services, a passion for five-star hospitality, and strong English skills. This role offers competitive salary, tips, and growth opportunities within a distinguished hotel group.

Serviços

Competitive salary

Tips

Growth opportunities

Supportive team

Qualificações

• Proven experience in luxury hotels or guest services.
• Understanding of five-star hospitality.
• Professional attitude and top-tier grooming.
• Fluency in English; French or Portuguese is a plus.

Responsabilidades

• Be the first point of contact for guests.
• Anticipate and fulfill guest needs.
• Curate unique guest experiences.
• Maintain an organized front desk.
• Deliver calm service in a luxury setting.

Conhecimentos

High-end guest services

Proactive solutions

Attention to detail

Fluency in English

Grooming and demeanor

Descrição da oferta de emprego

Crafting Timeless Experiences on Avenida

At JNcQUOI Avenida, we craft timeless experiences in the heart of Lisbon’s most iconic avenue. We’re looking for a Guest Relations professional who combines genuine warmth with polished presence and impeccable service.

What you'll do

• Be the first point of contact for our discerning guests, ensuring a seamless and memorable arrival and stay.

• Anticipate and fulfill guest needs with proactive solutions, personalized recommendations, and a keen eye for detail.

• Curate unique experiences, from exclusive reservations to bespoke city itineraries, showcasing the best of Lisbon.

• Maintain an elegant, organized front desk and lounge area, reflecting our commitment to luxury.

• Deliver calm, attentive service in a fast-paced, luxury setting, ensuring every guest feels valued and cared for.

You bring

• Proven experience in high-end guest services or front office operations, preferably within luxury hotels.

• A deep understanding of five-star hospitality, with a passion for creating exceptional guest journeys.

• A composed, professional attitude with top-tier grooming and an effortlessly charming demeanor.

• Fluency in English is essential, with French or Portuguese being a significant advantage.

We offer

• The prestige of working in a truly iconic venue at the forefront of Lisbon's luxury scene.

• A cultured, supportive team with exceptionally high standards and a commitment to excellence.

• Competitive salary, tips, and clear growth opportunities within the esteemed JNcQUOI Group.

• Daily inspiration in a place where tradition seamlessly meets excellence, fostering creativity and passion.