Grid Operations Systems Engineer

EDP; Lisboa; Presencial; EUR 48 000 - 66 000; Tempo integral

Resumo da oferta

EDP is seeking a Grid Operations Systems Engineer in Lisbon to join our TechOps team. You will operate, administer, and evolve critical IP network infrastructures and services, ensuring high availability, performance, and security across the grid network.

You will work with Cisco, Nokia, and firewall components to implement, test, and validate services, while coordinating with internal teams and suppliers for successful project delivery.

Qualificações

• University degree as stated, with relevant professional experience considered an advantage.
• Minimum 3 years of professional experience in IP network infrastructures administration, operation and support.
• Experience with IP/MPLS networks, routing, switching, redundancy, QoS, BGP, OSPF, IS-IS, MPLS.
• Knowledge of TCP/IP, Ethernet, VLAN, VRF, VPN, STP, LACP; high availability technologies.
• Experience in operator networks or PVNO/MVNO environments is a plus.
• Proficient in network monitoring with SNMP and Syslog; scripting in Python is valued.
• Familiarity with ITIL processes (incident, problem, change, service continuity).
• Strong teamwork and Portuguese language, English technical proficiency.

Responsabilidades

• Ensure operation, administration, and evolution of critical network and communications infrastructures with high availability and resilience.
• Administer and support platforms and services including Cisco/Cisco ISE, switching, routing, Nokia IP/MPLS, and DWDM.
• Manage security policies with Cisco, Fortinet, and Check Point firewalls for cybersecurity and continuity.
• Troubleshoot and analyze performance in IP/MPLS/DWDM/datacentre/unified communications environments to improve reliability.
• Contribute to architecture definition and evolution, testing, and go-live of new services.
• Coordinate with internal teams, suppliers, and manufacturers to ensure project execution and SLA compliance.
• Support operator telecommunications services including PVNO integration.

Conhecimentos

IP networking

MPLS

BGP

OSPF

IS-IS

QoS

Troubleshooting

Python

Networking security

Formação académica

Bachelor's in Electrical & Computer Engineering or Telecommunications

Ferramentas

Cisco CallManager

Cisco ISE

Nokia IP/MPLS

DWDM transport

Cisco/Fortinet/Check Point firewalls

SNMP

Syslog

Python

Descrição da oferta de emprego

Our company is part of EDP, a global energy group present in around 30 markets with a particular emphasis on renewable energies. With more than 45 years of experience, we have been consolidating a relevant presence on the world energy scene based on the commitment to be all-green by 2030, leading the energy transition. With more than 13,000 employees around the world, we are committed to using our energy and heart to drive a better tomorrow.

The EDP Group is an integrated energy utility, with operations around the world.

Within its electricity transmission and distribution activity (the EDP Networks Platform) it currently manages operations in Portugal, Spain, and Brazil

Technical Operations TechOps department is looking for a Grid Operations Systems Engineer.

What you will do:

• Ensure the operation, administration, and continuous evolution of critical network and communications infrastructures, guaranteeing high levels of availability, performance, security, and resilience of communications services.
• Administer and support communications platforms and network services, including Cisco solutions such as Cisco CallManager, Cisco ISE, switching and routing, Nokia IP/MPLS, and DWDM optical transport infrastructures.
• Ensure the management and implementation of network security policies, including the configuration, validation, and optimisation of Cisco, Fortinet, and Check Point firewall equipment, ensuring compliance with cybersecurity and service continuity requirements.
• Perform troubleshooting, performance analysis, diagnostics, and incident resolution activities in IP, MPLS, DWDM, datacentre, and unified communications network environments, promoting the continuous improvement of operational reliability.
• Participate in the definition of the technical architecture and evolution of telecommunications infrastructures, collaborating in the implementation of new solutions, technical testing, change validation, and go-live of new services.
• Ensure technical coordination with internal teams, suppliers, and technology manufacturers, guaranteeing the correct execution of projects, SLA compliance, and structured resolution of critical incidents.
• Ensure the operation and evolution of operator telecommunications services, including private mobile networks/PVNO, ensuring integration with telecommunications operators and the availability of the supported services.

Employment type: Full-Time

Work site: Onsite

Workplace: Lisbon

What are we looking for:

• University degree in Electrical and Computer Engineering, Telecommunications and Computer Engineering, or a similar field, with relevant professional experience considered an advantage.
• Minimum of 3 years’ professional experience in the administration, operation, and support of IP network infrastructures.
• Experience in the operation and administration of IP/MPLS networks, including routing, switching, redundancy, QoS, BGP, OSPF, IS-IS, and MPLS
• Knowledge of network protocols, including TCP/IP, Ethernet, VLAN, VRF, VPN, MPLS, BGP, OSPF, IS-IS, STP, LACP, and high-availability technologies.
• Knowledge of operator networks, transport networks, optical communications, and telecommunications services, with experience in MNO/MVNO/PVNO environments considered an advantage.
• Experience in advanced troubleshooting in critical network and telecommunications environments, using diagnostic and monitoring tools.
• Knowledge of network monitoring and management, using protocols such as SNMP and Syslog.
• Knowledge of programming and scripting languages, namely Python, will be valued.
• Knowledge of ITIL methodologies, particularly incident, problem, change, and service continuity management.
• Good teamwork and interpersonal skills;
• Good knowledge of Portuguese and proficiency in technical English;
• Availability for occasional travel within the country;
• Availability to join an on-call duty scheme.

More than academic knowledge and technical skills, we are looking for ambitious people who are enthusiastic about the future and who bring human skills aligned with our purpose.

Equal opportunities for all

Our vision is that each person combines their unique characteristics and experiences to fulfill our mission of creating new energy for the planet. We are an inclusive employer, ensuring all candidates are treated fairly throughout the recruitment process. We welcome and value all people, and we are committed to fostering a sense of belonging for each person who is part of the EDP group.

Need more reasons to apply?

As a top employer we:

Empower our employees through a positive and innovative work environment that promotes collaboration and agile decision-making;

Respect and value each person, providing a flexible, healthy, and inclusive workplace with a range of attractive benefits;

Provide a meaningful work experience and prepare our people for future challenges through different opportunities for development and internal mobility;

Our efforts have resulted in several distinctions over time, highlighting the EDP group's strong positioning and its dedication and commitment to attracting and retaining the best talent:

Top employer certification by Top Employers Institute

Part of the Bloomberg Gender-Equality Index

Top 100 Workplaces by Houston Chronicle