Greek-Speaking Content Moderator

Cbtalents; Lisboa; Presencial; EUR 18 000 - 32 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Relocation support

Resumo da oferta

Cbtalents seeks a Greek-Speaking Content Moderator to ensure content on a leading e-commerce platform meets quality, safety, and compliance standards. This is an on-site role in Lisbon, Portugal, requiring fluent Greek and English and strong attention to detail.

The six-month contract includes relocation support for eligible candidates. You will review content, apply local market knowledge, and adapt to policy updates while handling high volumes in a fast-paced environment.

Qualificações

• Fluent in Greek and English with strong written and verbal skills.
• Interest/experience in content moderation.
• Excellent decision-making and attention to detail.

Responsabilidades

• Review and moderate content according to platform standards.
• Maintain high-quality product and service standards across the platform.
• Apply policy updates and local market knowledge when reviewing content.
• Ensure reviewed content meets quality and safety requirements.
• Identify and elevate cases that require further review.
• Adapt to policy updates and changing operational requirements.

Conhecimentos

Greek & English fluency

Decision making

Analytical skills

Communication skills

Attention to detail

Customer service mindset

Content moderation interest

Descrição da oferta de emprego

Job Overview

Are you fluent in Greek and English, attentive to detail, and interested in working in the fast-paced world of digital platforms?

We are looking for a Greek-Speaking Content Moderator to join our team in Lisbon, Portugal. In this on-site position, you will help ensure that content on a leading e-commerce platform meets quality, safety, and compliance standards while applying your language skills and understanding of the Greek market.

What We Offer

• On-site position in Lisbon, Portugal.
• International and multicultural working environment.
• Relocation support for eligible candidates.
• Opportunity to work with a leading e-commerce platform.
• Professional experience in content moderation and digital operations.
• Opportunity to build expertise in e-commerce products and services.
• A role focused on content quality, safety, and policy compliance.
• Six-month contract position.

Key Responsibilities

• Review and moderate content according to established platform standards.
• Help maintain high-quality product and service standards across the platform.
• Apply sound judgement and local market knowledge when reviewing content.
• Ensure reviewed content meets quality and service-level requirements.
• Maintain up-to-date knowledge of e-commerce products, services, and relevant policies.
• Monitor content for compliance with legal, policy, and safety requirements.
• Identify and elevate cases that require further review.
• Follow established procedures when handling sensitive or complex content.
• Adapt to policy updates and changing operational requirements.
• Maintain consistent performance during periods of high content volumes.

Requirements

• Fluent Greek and English proficiency.
• Previous experience or strong interest in content moderation.
• Excellent decision-making and analytical skills.
• Good understanding of local Greek market nuances.
• Strong written and verbal communication skills.
• Ability to apply policies and legal requirements accurately.
• Strong attention to detail and commitment to maintaining quality.
• Understanding of e-commerce products and digital services.
• Ability to work effectively during periods of high workload.
• Strong customer service mindset and empathy.
• Adaptability when dealing with changing policies and rotating schedules.
• Willingness to follow established procedures and operational guidelines.

Working Conditions

• On-site position in Lisbon, Portugal.
• Rotational shifts.
• 24/7 operational coverage from Monday to Sunday.
• Two rotational days off per week.
• Relocation support available for eligible candidates.
• Six-month contract.
• Fast-paced e-commerce environment focused on content quality, safety, and compliance.

Ready to Make an Impact?

If you speak Greek and English, have excellent attention to detail, and want to develop your career in the world of content moderation and e-commerce, this opportunity could be the right fit for you.

Join an international team in Lisbon, put your language and decision-making skills to work, and help create a safer and higher-quality digital experience for users.