Shape the Digital Experience: German-Speaking Content Moderator

Cbtalents; Lisboa; Presencial; EUR 17 000 - 21 000; Tempo integral

Resumo da oferta

CBTalents is seeking a German-speaking Content Moderator to join our team in Lisbon, Portugal. This on-site role focuses on reviewing and moderating content for quality, safety, and policy compliance, leveraging German market knowledge.

The position requires fluent German and English, attention to detail, and strong communication skills. It offers 6-month contract terms with on-site work in a multicultural, fast-paced e-commerce environment.

Qualificações

• Fluent German and English proficiency.
• Strong attention to detail and accuracy.
• Excellent analytical and decision-making skills.

Responsabilidades

• Review and moderate content according to platform policies and quality standards.
• Ensure content related to products and services meets required standards.
• Apply German market knowledge when assessing content.
• Complete content reviews within service-level and quality requirements.
• Stay up to date with relevant policies and moderation guidelines.
• Identify cases needing escalation and follow proper channels.
• Handle sensitive content per procedures.
• Adapt to policy updates and evolving guidelines.
• Maintain accuracy while handling high volumes of content.

Conhecimentos

German fluency

English fluency

Attention to detail

Analytical thinking

Communication skills

Customer-focused

Descrição da oferta de emprego

Job Overview

Are you fluent in German and English, highly detail-oriented, and interested in the fast-moving world of digital platforms?

We are looking for a German-Speaking Content Moderator to join our team in Lisbon, Portugal. In this on-site role, you will help ensure that content on a leading e-commerce platform meets the required standards for quality, safety, and compliance. Your German language skills and understanding of the German market will be essential when making informed content moderation decisions.

What We Offer

• On-site position in Lisbon, Portugal.
• International and multicultural working environment.
• Relocation support available for eligible candidates.
• Opportunity to work with a leading e-commerce platform.
• Professional experience in content moderation and digital operations.
• Opportunity to develop expertise in e-commerce products, services, and content policies.
• A role focused on digital safety, quality, and policy compliance.
• Six-month contract position.

Key Responsibilities

• Review and moderate content according to established platform policies and quality standards.
• Ensure content related to products and services meets the required standards.
• Apply sound judgement and German market knowledge when assessing content.
• Complete content reviews within established service-level and quality requirements.
• Stay up to date with relevant e-commerce products, services, policies, and moderation guidelines.
• Ensure content complies with applicable policies, legal requirements, and safety standards.
• Identify cases that require additional attention and elevate them through the appropriate channels.
• Handle sensitive or complex content according to established procedures.
• Adapt to policy updates and evolving operational guidelines.
• Maintain accuracy and consistency while managing high volumes of content.

Requirements

• Fluent German and English proficiency.
• Previous experience or strong interest in content moderation.
• Excellent judgement, analytical thinking, and decision-making skills.
• Good understanding of German market and cultural nuances.
• Strong written and verbal communication skills.
• Ability to accurately understand and apply policies and legal requirements.
• Excellent attention to detail and commitment to quality.
• Understanding of e-commerce products, services, and digital platforms.
• Ability to remain focused and productive during periods of high workload.
• Strong customer-focused mindset and empathy.
• Flexibility to adapt to changing policies and rotating schedules.
• Ability to consistently follow established procedures and operational guidelines.

Working Conditions

• On-site position in Lisbon, Portugal.
• Rotational shifts.
• 24/7 operational coverage from Monday to Sunday.
• Two rotational days off per week.
• Relocation support available for eligible candidates.
• Six-month contract.
• Fast-paced e-commerce environment focused on content quality, safety, and policy compliance.

Ready to Shape the Digital Experience?

If you speak German and English, have a sharp eye for detail, and want to build your career in content moderation and e-commerce, this could be your next opportunity.

Join an international team in Lisbon, put your language and analytical skills to work, and help create a safer, more reliable, and higher-quality digital experience for users.