Global Quality & Continuous Improvement Manager

Hitachi Energy Ltd.; Lisboa; Hybrid; EUR 80,000 - 130,000; Full time

Benefits offered by this job

Private medical care and life insurer

Fitness and wellness programs

Benefits platform with discounts and 4

Employee Capital Plans (PPK)

Home-office equipment allowance

Spectacles and contact lenses subsidy

Company events and team-building

Psychological support program

Free parking

Job summary

Hitachi Energy Ltd. seeks a Global Quality & Continuous Improvement Manager to define and execute the Quality and CI strategy across the Global Product Group.

You will ensure governance, drive a culture of quality, and embed customer focus throughout the value chain, delivering robust QMS, certifications, and drive process excellence at scale. You will lead across senior leaders to shape decisions and support the global Quality strategies, while implementing KPIs, internal controls, and

Qualifications

• Master’s degree in Software Engineering or closely related technical discipline.
• Substantial experience delivering industry-grade enterprise software with QA, product management and/or project management exposure.
• Proven track record with a global Quality Management System and international certification programmes.

Responsibilities

• Define and drive the Global Product Group (GPG) Quality & CI strategy and governance.
• Be the voice of the customer across the value chain and strengthen customer trust.
• Maintain and continuously improve the Global Quality Management System and certifications.
• Lead KPI governance, internal controls, and CAPA processes across units in scope.
• Address deviations, perform RCA, Kaizen/Lean initiatives, and drive measurable improvements.
• Influence senior leaders to embed a quality-driven culture and ensure decisions support Quality strategies.

Skills

Quality leadership

Continuous improvement

Project management

Software engineering

Quality assurance

Certification governance

Education

Master’s degree in Software Engineering

Job description

Global Quality & Continuous Improvement Manager

As Global Quality & Continuous Improvement Manager, you will define and execute the Global Product Group (GPG) Quality and Continuous Improvement strategy, ensuring strong governance of the Quality and CI function in line with business priorities and global directives.

You will be the voice of the customer, embedding customer focus across the entire value chain and strengthening trust through proactive quality leadership. You are accountable for operating and continuously improving the global Quality Management System, maintaining required certifications across all in‑scope units, and driving process excellence at scale.

Through robust performance indicators and effective internal controls, you will monitor process performance, address deviations, and lead corrective and preventive actions to successful closure. You will also take ownership of resolving high‑profile customer non‑conformities, safeguarding customer confidence through disciplined, transparent quality practices.

As a visible role model and change agent, you will actively shape and strengthen a quality‑driven culture—challenging thinking, influencing senior leaders and peers, and ensuring the right decisions support the successful execution of global Quality strategies.

How you'll make an impact:

• Define and implement the Global Product Group (GPG) Quality and Continuous Improvement (CI) strategy, including governance of the Quality and CI function in line with business needs and directives.
• Act as an advocate for the Customer by ensuring the Voice of the Customer is represented throughout the value chain.
• Manage the Global Quality Management System and coordinate the continuous improvement of our business processes.
• Accountable for maintaining and securing required Certifications in all units within the GPG scope.
• Establish process performance indicators, and ensure effective internal controls are in place to verify that processes continue to meet customer and stakeholder requirements.
• Analyze the process performance indicators continuously and take actions to address situations where process performance deviates from expectations and manage such deviations to closure.
• Manage resolution of high-profile customer non-conformities. Protect and strengthen customer trust by effectively addressing feedback through corrective and preventive actions.
• Act as a Role Model and Change Agent for the behavior required to support a Quality Culture. Influence Senior Managers and Peers to ensure the correct thinking and decision making required to support the implementation and execution of Quality Strategies.

Your Background:

• Master’s degree in Software Engineering or a closely related analytical or technical discipline.
• Bring substantial experience delivering industry grade enterprise software, with a strong foundation in software engineering and demonstrated exposure to quality assurance, product management, and/or project management within complex environments.
• Successfully owned and operated a global Quality Management System, including leading a software organization through one or more international certification or compliance frameworks
• Hold relevant professional certifications such as Lean, Six Sigma, Capability Maturity Model Integration (CMMI), and/or Quality Auditing, and actively apply these methodologies to drive measurable improvement.
• You have a proven track record of leading continuous improvement and change initiatives, including Root Cause Analyses (RCAs), Kaizen events, Lean Action Workouts, and other structured improvement programs.
• You are an influential and inspiring leader, able to engage teams through clear direction, credibility, and a strong personal commitment to excellence.

Specific information to our Poland organisation

At Hitachi Energy, we recognize that our people are at the heart of our success. We are committed to providing a supportive and inclusive workplace, competitive rewards, and opportunities for professional and personal growth. Our benefits package is designed to help employees thrive both at work and in their personal lives.

Our benefits offering for this role generally includes:

• Private medical care and life insurance
• Access to fitness and wellness programs
• Access to benefits platform with discounts and perks
• Employee Capital Plans (PPK)
• Equipment for working from home or allowances for setting up a workplace at home
• Spectacles and contact lenses allowance
• Company events and team‑building activities
• Psychological support program
• Free parking available

You will receive more specific information during the recruitment process.

Job type Full time

Work arrangement Hybrid

Experience Senior Management

Job function Quality Management

Contract Regular

Publication date 2026-10-29

Reference number R0129110

About Hitachi Energy

We are a global leader in electrification, powering the electricity era to meet the energy demands of today, and the next 25 years. As the energy arm of Hitachi Group, over three billion people depend on our pioneering, mission-critical technologies to power their daily lives.

With over a century of innovation, we are addressing the most urgent energy challenge of our time: driving the evolution of the world’s energy system to ensure abundant, secure, affordable, and sustainable power for today’s generation and the next.

With an unparalleled installed base in over 140 countries, we are the grid ecosystem partner across the utility, industry, data center, and transportation sectors. Headquartered in Switzerland, we employ over 56,000 people in 60 countries and generate revenues of around $20 billion USD. We welcome you to apply today.