Global Order Management Specialist | SAP & BI Pro

Nestlé; Linda-a-Velha; Hybrid; EUR 30,000 - 42,000; Full time

Benefits offered by this job

Meal Allowance Card

Flex Benefits

Company equipment

Job summary

Nestlé Lisbon is seeking an Order Management Specialist to support end-to-end management of coffee machines and spare parts for Nestlé Professional (Obsidian Project). You will liaise between markets, suppliers and internal stakeholders to ensure accurate order execution and timely follow-up.

The role requires strong organizational skills, attention to detail, and proficiency with SAP, Excel and Power BI, while maintaining a proactive approach to issue resolution and process improvement.

Qualifications

• Order management experience across end-to-end lifecycle.
• Proactive coordination with suppliers and internal stakeholders.
• Experience with SAP and data reporting.
• Proficient in Excel and Power BI.
• Ability to manage multiple orders and priorities simultaneously.

Responsibilities

• Manage and follow up PRs and POs throughout the order lifecycle.
• Coordinate with suppliers on order placement and confirmations.
• Ensure production readiness and timely order confirmations.
• Maintain visibility of open orders and escalate when needed.
• Act as the operational link between markets, suppliers and stakeholders for Order Management.
• Follow up market requests and ensure visibility of resolutions.
• Coordinate with suppliers to communicate production timelines and cargo readiness.
• Monitor KPIs for PRs, POs, supplier confirmations and production.
• Identify and follow up on exceptions (PRs waiting for approval, POs awaiting approval, etc.).
• Ensure orders are reflected in systems and reporting.
• Contribute to service levels and process improvements.

Skills

Organizational skills

Attention to detail

Multi-tasking

Problem-solving

Stakeholder management

Communication skills

SAP navigation

Excel

Power BI

Teamwork

Tools

SAP

Job description

Nestlé Lisbon is seeking an Order Management Specialist to support end-to-end management of coffee machines and spare parts for Nestlé Professional (Obsidian Project). You will liaise between markets, suppliers and internal stakeholders to ensure accurate order execution and timely follow-up.

The role requires strong organizational skills, attention to detail, and proficiency with SAP, Excel and Power BI, while maintaining a proactive approach to issue resolution and process improvement.