German-Speaking Traveler Advisor – Lisbon

Blu Selection; Lisboa; Presencial; EUR 20 000 - 30 000; Tempo integral

Resumo da oferta

An international travel company in Lisbon is seeking a Customer Service Agent to manage bookings, assist clients, and handle back-office tasks. Candidates should have native-level German, good English skills, and a passion for travel. The role offers a salary of €1,235 plus bonuses, full-time hours, and a welcoming work environment. Financial support for relocation is available.

Serviços

Salary of €1,235 per month

€150 monthly bonus

6€ meal voucher per workday

Private health insurance

Financial support for relocation

Qualificações

• Enthusiasm for travel and tourism industry.
• Ability to work in a fast-paced environment.
• Valid Portuguese work permit.

Responsabilidades

• Managing bookings via phone, email, and chat.
• Assisting clients in the after-sales process.
• Managing back-office tasks for reservations.

Conhecimentos

Native level of German

Good level of English

Strong communication skills

Proactivity

Active listening skills

Interest in intercultural communication

Descrição da oferta de emprego

Do you have a passion for the travel and tourism industry? Do you enjoy ensuring that journeys go exactly as planned? Join a leading international company in Lisbon and help make travellers’ experiences a success from start to finish.

Your responsibilities and impact as a Customer Service Agent in the travel industry will be:

• Managing bookings by altering, cancelling, or creating new reservations via phone, email, and chat

• Assisting clients in the after-sales process by answering inquiries and handling requests

• Managing reservations back-office tasks such as ticket issuing, modifications, and cancellations

Skills, qualifications and interests you need to succeed in this role:

• Native level of German and good level of English

• Enthusiasm for travel and the tourism industry

• Strong communication and active listening skills

• Energy, proactivity, and the ability to work in a fast-paced environment

• Interest in intercultural communication and the expatriate lifestyle

• Already living in or willing to relocate to Lisbon

• Valid Portuguese work permit

What’s in it for you?

• Salary of 1,235€ per month (x14 per year) + 150€ bonus per month

• 6€ meal voucher per workday

• Full-time job (40h/week), rotating shifts Monday to Sunday between 8 AM and 10 PM

• 12-month contract starting from day one of training (training fully paid)

• Financial support for relocation

• Private health insurance from the start of the contract

• Family-style work environment with an international and multicultural team

• Opportunities to work with top global companies and develop your career

Life in Lisbon:

• Colorful city with a rich cultural history

• Affordable lifestyle for a European capital

• Delicious Portuguese cuisine and vibrant café culture

• Warm climate all year with beaches nearby

• Friendly people and a large international community

Your future company:
This fast-growing multinational has over 50,000 employees worldwide, supporting more than 500 well-known brands. By combining technology with a human touch, they deliver exceptional customer service across the globe and are ready to welcome new talent to their Lisbon office.